Why can't I manually start my workouts using my Sense watch??

[FitProMomOf5]

PLEASE HELP FitBit Sense!!! I bought this watch in 2021 so its not old......

Before the start of any workout that i wanted to manually track on my FitBit Sense Watch the watch would give me options to choose from like Cycle, Cardio, Bootcamp, Strength, Run ect.

I would choose a workout and simply PRESS START MANUALLY ON THE WATCH ITSELF at the start every workout. 》》THERE ARE NO LONGER ANY OPTIONS ON MY SENSE WATCH FOR ME TO CHOOSE A WORKOUT, PRESS START, PAUSE OR END A WORKOUT!!《《

During a workout that I was able to choose from and press start workout I was able to check my watch to see all of my workout stats like my HR, time/duration, calories burned ect and at the end of the workout I was able to press either pause or end. After that all stats from that workout would be logged for that me in my app.

(( I NO LONGER HAVE THAT OPTION TO DO THAT!!))

((( Anyone know what happened and/or why that could be?)))

It's been 2+months since I was able to manually log any of my daily workouts directly on my sense watch. Note, Im NOT referring to manually being able to log workouts on my cell phone in the FitBit App. The watch will only auto recognize periodically and never tracks workouts accurately so that is DRIVING ME INSANE! 

[Heather-S]

@FitProMomOf5 Hello, have you tried restarting the watch or performing a complete factory reset?  You can find the instructions on how to do both in this help article here.