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Not receiving text & phone notifications

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‎05-27-2016 02:43

‎05-27-2016 02:43

I've just changed my phone from a Samsung Galaxy 5 to the 7 and since then I have not received any phone or text notifications. They are paired and I have tried unpairing and re-pairing, restarting my Surge but nothing. I can control music from my Surge though. Any answers please?

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‎09-20-2019 22:13

In response to Julia_G

‎09-20-2019 22:13

Hello everyone.

Sometimes the Android itself can cause troubles. Read about it in this topic:

https://community.fitbit.com/t5/Surge/Additional-troubleshooting-for-syncing-problems/m-p/3774467#M8...

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