07-27-2017
01:11
- last edited on
07-28-2017
08:11
by
YojanaFitbit
07-27-2017
01:11
- last edited on
07-28-2017
08:11
by
YojanaFitbit
Its been synching worthless since new update... so i deleted the app and reinstalled in hopes for improvement... and since then it cant even find my fitbit... i've tried everything.. anyone else experiencing these issues?
Moderator edit: Clarified subject
07-27-2017 04:15
07-27-2017 04:15
Did do change clock in app or reset your fitbit
07-28-2017 08:15
07-28-2017 08:15
Hi @An89! Please receive a warm welcome to the Fitbit Family! It's great to see you participating in our Community @Jjanet1!
I'd like to know what model of phone are you using to sync? You can try these syncing steps to see if this helps! If after trying that it's still not connecting properly please let me know. I'm very interested in helping you out!
Keep me posted!
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Comparte tus sugerencias e ideas para nuevos dispositivos Fitbit ✍ Sugerencias para Fitbit.
07-28-2017 10:38
07-28-2017 10:38
Ican't to change time
07-28-2017 15:59
07-28-2017 15:59
IPhone but ok now reset fitbit and reloaded app
07-28-2017 19:09
07-28-2017 19:09
I am having the same issue. My app updated yesterday and now all it does is look for my surge. I deleted the app and reinstalled on my phone and still can't find it...
07-29-2017 06:05
07-29-2017 06:05
Mines good since updating phone depleting and reinstalled app plus rest surge
07-29-2017 06:46
07-29-2017 06:46
Thanks. I tried restarting FitBit and it is working. Thank you!
08-01-2017 06:26 - edited 08-01-2017 06:29
08-01-2017 06:26 - edited 08-01-2017 06:29
Thanks for the help @Jjanet1, hope you're doing great this week! Hey, @soniamoro, @mechhorse and @Rod23, I'm glad to see you here!
@soniamoro Did you try these steps to update your Fitbit time? By the way Welcome to the Forums!
@mechhorse Please try to reboot the Bluetooth, delete the Fitbit from both Fitbit App and Bluetooth too and then try to add it back to the Fitbit App as a new device. Thanks for trying those steps though!
@Rod23 Thanks for confirming what worked for you. Hope to keep seeing you around!
Keep me posted guys!
Want to get more active? ᕙ(˘◡˘)ᕗ Visit Get Moving in the Health & Wellness Forums.
Comparte tus sugerencias e ideas para nuevos dispositivos Fitbit ✍ Sugerencias para Fitbit.