Samsung S6 Edge not getting Text Notification

[Delb0y]

My Surge is not getting message notifications from my mobile and will not sync data with it either.  I have stopped and restarted it, re paired it on blue tooth and still nothing.  It says it last synced on the 20 february.    At a total loss, can anyone suggest any actions.   Support are ard to contact by phone in uk.

Moderator edit: Clarified subject.

[YojanaFitbit · Accepted solution]

Hi @Delb0y, thanks for jumping into the Forums! Thanks a million for including in your previous post the steps that you've already tried! I would like to check the instructions that I suggest in this master post to get notifications on your Surge! Are you getting call notifications or an specific error while trying these steps?

I'll be more than glad to continue helping you if you include that information in case that doesn't work!

Catch you later! 

[Delb0y]

Hi.....I have managed to relink the fitbit with my mobile now after several restarts of both devices, including stopping and restarting bluetooth etc.. 🙂

[YojanaFitbit]

Hope you’re enjoying the forums @Delb0y! Thanks a million for the feedback, you did an excellent job! I'm glad you're back on track with your notifications running as they should! It's really great to have your comments in regards what you tried to make it fix. Don't hesitate to come back in case you need more help! 

I dont' know if you're familiar with our Discussions board, there is a really good chance for you to like it. In case that you haven't do so, check it out! You might be interested in these topics: Marathon Training or How do you break out of your sedentary lifestyle? 

Catch you later!