Setting time

[hockey3]

My timezone is loaded as the right country but out of the blue my time has changed to completely wrong . It is 4.44pm and it is showing 11.58

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[Julia_G]

Hi, @hockey3, if your timezone is correct in your app, syncing your Surge should update the clock.

[hockey3]

Unfortunately it has not worked when I synced it

[hockey3]

Actually it will not sinc today - I have turned off the computer and went back in to Fitbit - still no sincing. Sinced yesterday and that did not update the time.

[MariBarbieri]

I'm with same problem since 2 days ago. Do you already resolve this situation?

[Julia_G]

Hi, @hockey3, there is currently an issue with Fitbits syncing with Android devices following a recent update.  Fitbit is working on this.

In the meantime you may have better luck syncing with your computer using either the Windows 10 app and your computer's built in bluetooth, or the Fitbit Connect software using the sync dongle.

[sierrareef]

I'm having the same problem.  I haven't worn my fitbit in weeks because it displays the wrong time - fitbit indicated it's 2:41 when it's actually 7:40.  And I use IOS with my ipad as my main device for syncing.

[hockey3]

It is my desktop I have been syncing it with but no success

[hockey3]

So it is obviously a Fitbit problem rather than an individual problem