The thing is my strap band was broken then I bought a replacement band which not include bluetooth antenna but while I was replacing my band somehow I lost the antenna which is the one suppose to fit in this place http://bit.ly/2rLlPp3 , I did not find it then I thought I might buy one antenna replacement on ebay or amazon but neither I succeed to find one, therefore I wonder if can I buy one replacement direct with fitbit?
Also I wonder if can I update my surge data into my fitbit account via cable if I decide assemble the strap bands without the bluetooth antenna?
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Welcome to the forums
I'm really sorry but there are no replacement parts
Contact support for your options
Contact Support
http://help.fitbit.com/?cu=1
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Wendy | CA | Moto G6 Android
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Hi @LAOL. This link takes you to a FitBit Forum message board where this topic is debated. Read it and decide for yourself. Best of luck. https://community.fitbit.com/t5/Surge/Surge-Sync-through-Charge-Cable-in-PC/m-p/1460402#M52434
I still have it, another person wants it but nothing in stone. If I don't hear back by tomorrow then I will hold it for you.
Best AnswerNever heard back from the poster, this surge is in good shape, battery is the only problem, lucky to get one day out of it. It's yours if you want it. Emujo
Best Answer
10-19-2017
16:18
- last edited on
08-17-2021
09:19
by
JuanJoFitbit
10-19-2017
16:18
- last edited on
08-17-2021
09:19
by
JuanJoFitbit
Anyone have their surge with the antenna intact?
Still available?
Moderator edit: merged reply
Best AnswerDo you still have an old fitbit surge that you're willing to give away? I'm also looking for a replacement bluetooth antenna.
Thanks!
Best AnswerYou are the 4th person to ask for it, but no one has sent a prepaid shipping box for it yet. Other than the battery life (maybe 1 1 1/2 days) it's in good condition. PM me if you want it and I'll give you my address. Emujo
Best Answer