10-28-2016 14:26
10-28-2016 14:26
10-28-2016 05:51
10-28-2016 05:51
Okay so for the last couple of days the data I have entered into mfp (weight, food, sometimes exercise) have not showed up on my fitbit dashboard like it usually would. The steps are being tracked but won't show up in mfp either. I have tried disconnecting and reconnecting the two already, this does not seem to work. Please help!
10-28-2016 08:08
10-28-2016 08:08
10-28-2016 10:52
10-28-2016 10:52
10-28-2016 11:04
10-28-2016 11:04
Hello @Laura82 MFP connects to your account not your tracker.
Is your Charge 2 syncing with the same account that your old tracker synced to? I'm not sure why the word "old" was put in the subject line.
My thoughts are, that it has nothing to do with your tracker, unless you created a new fitbit account and would follow the steps @AndrewFitbit has provided here.
Since I'm seeing a lot of threads saying that MFP is not syncing I'm wondering if it is a problem between MFP and Fitbit, maybe Andrew can have somebody look into this link.
10-28-2016 15:59
10-28-2016 15:59
@PrincessPusheen where you able to get MFP straightened out?
10-29-2016 04:53
10-29-2016 04:53
10-29-2016 08:26 - edited 10-29-2016 08:26
10-29-2016 08:26 - edited 10-29-2016 08:26
Hey my friend @jharrison2004, thanks for stopping by! Before moving to a different suggestions, I was wondering, did you already tried all the recommendations that my friends have shared into this thread? Would you mind to let me know what steps you've done? Did you try the last suggestion that @SilviaFitbit mentioned here?
I'll be around!
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10-29-2016 08:29
10-29-2016 08:29
10-29-2016 08:33
10-29-2016 08:33
Thanks so much for the update my friend @jharrison2004! Well, let's wait to see what they say to figure out where the issue is coming from.
Don't forget to share with us the outcome, it may help other users too!
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10-29-2016 09:42
10-29-2016 09:42
Same here.. No problems with the two apps until around 5 days ago. Exercise data is not being pulled from FB into MFP and is just logging as 0. Uninstalled/reinstalled/disconnected nothing's helping!
10-29-2016 09:50
10-29-2016 09:50
I'm very sorry to hear this is also happening to you @oddcod! Would you mind to answer the questions I've made here?
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10-29-2016 09:57
10-29-2016 09:57
Hi there,
Yes, I tried the usual fixes and now see that MFP have a ticket on this for a fix so thanks for bringing that to my attention. It's also still useful to post here, follow the topic and get updated when things are fixed too!
03-07-2017 10:51
03-07-2017 10:51
Thanks for your help, but it still didn't work. I even chatted online with Fitbit and they couldn't figure it out either. Said it may be a problem with My Fitness Pal.
03-09-2017 05:26
03-09-2017 05:26
Many in this forum have tried all of the steps that keep getting suggested and still have had no success. There is obviously something wrong that occurs with updates....I thought I'd give it one more go around to see if anything had changed. Sorry to say, I give up...I've been using the fitbit tracker and while it didn't have as much going for it add the myfitness app, it does consistently work.
05-26-2017 03:46
05-26-2017 03:46
I have unlinked Fitbit and Myfitnesspal from both apps and then relinked and step/exerices still not syncing. Food & water is however syncing from Myfitnesspal to fitbit. Any ideas?
05-26-2017 05:35
05-26-2017 05:35
09-09-2017 09:42
09-09-2017 09:42
I had the same issue and what worked for me was this:
Once I did that, my MFP app started tracking calories burned that were tracked through my Fitbit and all is good. Hope this helps!
09-09-2017 16:39
09-09-2017 16:39
01-06-2018 01:42
01-06-2018 01:42
same problem here, it was fine before.
Suddenly stop syncing from 22/9 & I just notice now.
(Since i normally only check my weight & food in MFP,
while exercise progress in Fitbit)
01-31-2018 08:07
01-31-2018 08:07
i’m using the iphoneX with a blaze and every single answer hasn’t worked for me.... my dashboard doesn’t look anything how it’s being explained, it won’t even let me unconnect from myfitnesspal, i’m seriously starting to get EXTREMELY annoyed to the point where i don’t want to use this stupid thing. the calorie counter on the fitbit is just NOT GOOD it will change numbers when i’m looking at the exact nurturing fact, it won’t let me pick my own measurements even if it’s how it explains it on the package of something!!!!! please help as nutrition and counting my calories is my only struggle, before i get rid of my fitbit