Is Nutrisystem a supported syncing App?

[kerri482]

I just got my fitbit one today and am also doing nutrisystem.  is it possible to sync my fitbit to my nutrisystem app?

Moderator edit: updated subject for clarity

[LanuzaFitbit]

Hello everyone! 

Thanks for taking the time to share your feedback and thoughts on the matter.

I'd recommend that you try to get in touch with Nutrisystem and have them take a look at what is going on. Please do keep in mind that these integrations are regularly developed by the third parties and thus they might have an easier time finding out what is happening.

Let me know if you have any further questions.

[Lolosauer]

It doesn’t work for the fit it charge 3 either

[ratfancy]

Actually, I got it to work  - Numi with my Charge.  No problem!

[Lolosauer]

Charge3? I can’t get mine to ever sync

[LanuzaFitbit]

Welcome to the Forums @Lolosauer. Hello @ratfancy.

@ratfancy Thanks for sharing that it is working correctly for you.

@Lolosauer If you have already tried all of the steps that have been shared in here, maybe you could try getting in touch with Nutrisystem directly. Given that these integrations are developed by the third parties, they should be able to help you out.

Let me know if there are any further questions.

[tonyo1231]

even though numi indicates that the fitbit is connected.. it doesn't synch...

when i initially setup.. it never attempted to log me into my fitbit account....

disconnected the fitbit connection and attempted to reconnect... 

it shows i am connected- but i never logged into my fitbit account... ????

and it still says i am connected...

[MGCini]

It seems to be hit or miss if NuMi will sync.   I have found a NuMi app to have lots of flaws

[LanuzaFitbit]

Welcome to the Forums @tonyo1231. Hello @MGCini.

Thanks for your feedback.

As I mentioned above, I'd recommend getting in touch with the developers of the app directly. They should be able definitely help you figure out what is going on since the connection is developed by them.

Let me know if there are any further questions.

[Rdrtwo]

I have a Charge 3 and just started Nutrisystem and found that the NuMi app syncs with the Charge 3, although not immediately. Sometimes stopping and starting your phone’s Bluetooth service will force it to sync. Sometimes closing both apps and then opening them will force it to sync. I would be interested in understanding how the NuMi app and the Fitbit communicate.  Is it device to app or app to app?  Is it via Bluetooth or via the wireless connection?

[LanuzaFitbit]

Welcome to the Forums @Rdrtwo.

I'll be happy to answer your question.

In this case the apps connect to each other through their back end and not directly through your phone. If you have any further questions on how the integration works, I'd recommend that you try to follow the steps listed in this help article.

Let me know if you have any further questions.

[MGCini]

I don’t see the help article

MG

[LanuzaFitbit]

Hello @MGCini.

I apologize! I have added the correct link.

On top of reading that help article, I'd also recommend that you get int ouch with Nutrisystems directly. Given that these integrations are developed by the third parties and not Fitbit, they should have much more information on the matter.

Let me know if there are any further questions.