MFP and fitbit have stopped syncing

[sugarbunnz]

My fitbit and myfitnesspal are no longer syncing. I followed the instructions on another question that said to disconnect fitbit from mfp, revoke access on fitbit, wait 15 min, and then connect them again. It did not work. Any other suggestions?

[RobertoME]

Hi there @sugarbunnz, nice to see you again in the Fitbit Community! My apologies for the late response and thank you for letting me know that you tried to reconnect your accounts to address this issue.

I'm wondering how it goes? Is the issue still persisting? Which information was not syncing? Were you food logs the one that were not syncing or the syncing problems are in general?

If the issue continues and you are not able to sync, please contact MFP customer support for additional help. You can contact them by going to http://support.mapmyfitness.com/anonymous_requests/new.

Let me know how it goes and keep me posted if you have more questions.

[sugarbunnz · Accepted solution]

It was actually an issue with myfitnesspal. I uninstalled MFP and reinstalled and everything is working again.Thank you for your response!

[RobertoME]

Hi there @sugarbunnz, great to hear you were able to resolved the issue by uninstalling and reinstalling MFP.

Just a quick warning for you to be aware. There are some syncing issues happening with MFP at the moment, so if the issue happen again, rest assure this is under review already. For more details please refer to this post: MyFitnessPal syncing outage - April 29th.

See you later and stay awesome.