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MFP not syncing with Fitbit app and Ionic

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‎02-05-2019 13:07 - last edited on ‎02-06-2019 11:04 by Fitbit Moderator

‎02-05-2019 13:07 - last edited on ‎02-06-2019 11:04 by Fitbit Moderator

My fitness pal will not sync calories and water with my ionic Fitbit. I have unlinked, and relinked revoked do many times. suggestions pleaaase! 

 

 

Moderator edit: updated subject for clarity

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2 REPLIES 2

‎02-06-2019 11:08

‎02-06-2019 11:08

@Chantal3773 Sorry to hear that MFP isn't syncing with Fitbit.. Thank you for troubleshooting this issue from your side. I would start by logging out from the Fitbit app, restart your phone and log back in. Also refresh the link between your phone and your Ionic by going to your phone's bluetooth settings and remove all devices listed there. Restart your phone and restart your device. After this try syncing them. Also, if you are using an Android device, check that your app has the necessary permissions (settings > apps > Fitbit > permissions) and make sure bluetooth and location services (GPS) are on.

 

Let me know how it goes!

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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‎02-23-2019 01:30

In response to AlvaroFitbit

‎02-23-2019 01:30

Please keep an eye, use the option in top right to subscribe, on the main thread.

MyFitnessPal Syncing Issues (2/12/19) 

 

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