MyFitnessPal entries are being multiplied on Fitbit

[ErickFitbit]

Fitbit Update 10/29/2015: As this issue has now been resolved, I am closing the thread from further discussion.

Thank you to everyone who reported this issue and for your patience while we worked to get it resolved. Happy to know that your food logs are back to normal! 

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Fitbit Update 10/25/2015

Syncing food from MFP to Fitbit is now back to normal. Thank you again for everybody's patience while this problem was being worked out.

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Fitbit Update 10/22/2015: MyFitnessPal is aware and has added this to their known issues page. Fitbit and MyFitnessPal are closely working together to get this issue resolved ASAP.

In the meantime, a workaround to try is to manually delete the duplicate entries from your Fitbit Food Log. In order to delete duplicate entries, do the following:

1. Go to your Fitbit Food Log.
2. Hover over the duplicate food item, an "X" should appear on the left-hand side.
3. Click the "X" to delete the entry (illustrated below).

Another option is to unlink your MyFitnessPal account from your Fitbit account and checking your calories on MFP until the multiplying issue is fully resolved! 

Thank you for your continued patience as we work alongside MFP to get this issue resolved! 

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Fitbit Update 10/21/2015: Some users have reported that their MyFitnessPal food log entries are being multiplied on their Fitbit Food Log.

Sorry for the inconvenience, but Fitbit and MyFitnessPal are both aware of the issue. We are currently working on resolving this issue with MFP's help. MyFitnessPal has also posted an update here as well. I will share updates here with everyone when I find out more! Thank you for your patience! 

[Mark75]

I always enter my food into MyFitnessPal and I have a connection between MFP and the FitBit app.  I noticed today that after entering my lunch, it shows up a single time in MFP.  I went into FitBit and it shows the lunch summary three times with all double numbers.  So instead of showing 500 calories it is showing more than 1500.  Why and how do I fix this?

[BelindaW]

Thanks Nancy - that sorted it out for today. Hopefully they will fix the ongoing bug.

I had both apps working in calories in thie hope that they would talk to each other better - wondering if it sent some of the values over in kilojoules (as well as not deleting items correctly)

[GSV3MiaC]

Every time you add/delete somerthing in MFP, fitbit is adding the new total, but not deleting the old one. Only happened today. Yes, you can manually delete from fitbit dashboard but it is a PITA. Better to just ignore what dashboard says and look at the MFP numbers.

[jsear03]

I logged my food for lunch today on the MyFitnesPal app, but the Fitbit app added extra entries with incorrect calorie counts. I ate a lunch totaling 115+192+360=666 calories, however the fitbit app shows it recorded as 552+115+192+475+667=2001 calories?!? Help!!!

[BelindaW]

As a short teim fix you need to go into your fitbit food log, where it has all your daily summaries.

Take out most of the extra food items using the x on the left hand side of each line.  The totals won't match exactly with what MFP has - but hopefully it will tide us all over until someone comes up with a permanenet fix.

As well as not deleting extra items (and adding multiiple times if you try deleting and relogging) some of the values seem to be in kilojoules, not calories - hence the really high totals for the meal.  I am sure that I didn't overeat by 9000 calories yesterday....

[BelindaW]

As a short term fix you need to remove the extra food items from the fitbit log using the x on the left hand side of the line.  Hopefully this will tide us all over until they can get a bug fix in place.

[Bookcase101]

This is happening to me too. Yesterday was fine but today it's logged breakfast as 3410 calories when I only had 281. I don't even eat that many calories in 2 days never mind breakfast alone.

[klmnumbers]

I'm not sure if you are the one who moved my post, but my issue is not the same as the one in this thread. The one in this thread indicates that the integration with MFP is causing people to have too many calories in by replicating meals, etc.

This is not what is happening with me. My device is indicating that I have burned 1400 over the course of the day. However, when I sync on my app, the number burned randomly pops down to 900 to sync and then pops back up afterwards.

My calories in/food is syncing correctly.

[BelindaW]

The other problem is - if you normally have around 1400 calories per day, and fitbit has 11,000 calories logged for a single day it will muck up all your stats for the week, and all of your charts forever (as the vertical scales go really wrong).  So - looks as I will be deleting lots of items until this issue sorts out.

[Hutchatron]

Thanks Erick.

[klm1229]

Just starting today, my fitbit app is totaling more calories eaten (which I track and sync from My Fitness Pal). When I look at the details in the fitbit app, it almost looks like it is adding the food items separately AND adding the total per meal. Is anyone else getting this?? Thanks!

[NancyFL]

Yes, it is a PITA.  This happened a few months ago also.  I recall it was fixed pretty quickly then, but did have to keep deleting entries into the Fitbit log while the issue was unresolved. Hope it is fixed quickly this time

[ErickFitbit]

Fitbit Update 10/21/2015: Some users have reported that their MyFitnessPal food log entries are being multiplied on their Fitbit Food Log.

Sorry for the inconvenience, but Fitbit and MyFitnessPal are both aware of the issue. We are currently working on resolving this issue with MFP's help. MyFitnessPal has also posted an update here as well. I will share updates here with everyone when I find out more! Thank you for your patience! 

[A_AVL]

Good luck.

[cmasters]

Fitbit app is pulling way too much data from My Fitness Pal. Starting today, everytime it pulls updated information I'm getting multiple summaries from MFP. This began before today's update and is continuing. Here's a screenshot of what is in my calorie thing from this morning:

Is it possible something changed on MFP's side and it broke the integration? I did try disconnecting both apps from each other and reintegrating but this came back just now for lunch summary.

[nbeaum]

yes - the same thing is happening to me? I'm not sure how to fix it

[emmajmurray]

Mine is way off today too, almost 2 1/2 times what I've actually eaten

[e5gal]

I'm having the same issue.  I have reinstalled both apps, but I'm still having this happen.  Several people have reported the same problem on the myfitnesspal message board.  Help!

[cmasters]

Thanks for the update. Apparently they are aware of the issue and its on their end. I found the following link in case anyone else runs in to this:

 https://myfitnesspal.desk.com/customer/portal/articles/2169271--food-calories-from-mfp-to-fitbit-is-...

[MakMak]

Can you delete the multiple entries? I'm guessing this is an issue on the Fitbit end where they tweaked something and it will sync without realizing it has already synced or something like that. I have seen this issue pop up in the past and it always seems to resolve within a day or so for me.