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RESOLVED: Unable to link with Facebook - 3/31/16

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‎04-04-2016 09:59 - edited ‎04-07-2016 16:58

‎04-04-2016 09:59 - edited ‎04-07-2016 16:58

4/7 Update: This should now be resolved, and Facebook integration should now be working normally. If you are still having trouble, please consult this help article for tips on connecting with your Facebook friends. Thanks everyone for your patience while we worked to correct this issue!

 

 

 

4/6 Update: We have a fix in place which will resolve this issue, and it is being prepared to roll out into production. I'll post again once that happens, but it shouldn't be long!

 

 

We are aware of an issue preventing Fitbit users from linking with their Facebook accounts, and producing the following error. This may also prevent users from searching for friends via Facebook if their accounts are already linked.

error.PNG

 

Our team is currently investigating this issue, and we're working to return this functionality to normal behavior. If you see this error, please note that there is nothing wrong with your tracker itself. We'll post another update here as soon as we have news regarding a resolution.

 

Sorry for the inconvenience, and thank you for your patience!

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380 REPLIES 380

‎04-08-2016 14:10

‎04-08-2016 14:10

It's now working for me! Yay! Thanks Fitbit tech people! 🙂
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