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Syncing to MyFitnessPal

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‎05-21-2017 17:00 - edited ‎05-21-2017 17:00

‎05-21-2017 17:00 - edited ‎05-21-2017 17:00

I know people have posted about this, and I have looked for a solution to my problem and cannot figure it out.  My alta will not sync with MyFitnessPal. If I go through fitbit it asks me to download myFitnessPal, which I already have done.  If I go in through MyFitnessPal it just looks with "connect" then does not connect.  I even restored my iphone to its original settings to see if it would help, and it did not.  Any suggestions would be appreciated.

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‎05-28-2017 04:57

‎05-28-2017 04:57

A warm welcome to the Community @LBY83 and thanks for troubleshooting this inconvenience by yourself. If your MFP account is not syncing to Fitbit, I recommend following the instructions provided in this post.

 

I hope this helps, let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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