08-17-2024
12:05
- last edited on
08-18-2024
16:43
by
EstuardoFitbit
08-17-2024
12:05
- last edited on
08-18-2024
16:43
by
EstuardoFitbit
My versa 4 is doubling my steps. My am walk was 3,162 steps but my “today” steps were 6,324. This started at the end of July. I’ve not changed anything. Anyone else having this problem?
Best Answer08-18-2024 13:55
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
08-18-2024 13:55
Hey there @KAustad, nice to see you around. Thanks for sharing this issue with us.
It's possible that a MobileTrack might be causing the double step count. To check, please tap on the options highlighted in red:
1.
2.
3.
Best Answer08-24-2024 07:44
08-24-2024 07:44
This did nothing for my doubling step issue. This am my steps on the today screen more than doubled from what my walk actually was. I’ve had nothing but issues with my Versa 4 since Google took over. I updated my software, I deleted the app and re installed. Tired of getting inaccurate info.
Best Answer09-14-2024 04:52
09-14-2024 04:52
this is still happening on my versa 4. I refuse to purchase a garmin just because Google chooses to rape and run with the Fitbit technology. I wish they would fix this and leave the Fitbit alone. Not happy!
Best Answer