04-30-2017 12:38
04-30-2017 12:38
Hello Fitbit team,
I have emailed regarding intra-day heart rate data access couple of days before.Here is the case no-
Case no is 18257907.
Could you please help me out on this?
Thanks in advance!!
-Jay
05-06-2017 16:11
05-06-2017 16:11
Hi @thejay1991, these requests are handled through private support. Please see this section of the README:
If you've requested Intraday Time Series Access and haven't heard back from API Support, please be patient. They will review each request in the order in which they were received. We also ask that you please refrain from posting on the forums in regard to your case.