07-19-2016 07:39
07-19-2016 07:39
Hi all,
We faced with the problem that several hundreds of our accounts were banned by CloudFlare.
the use case is following, we migrated our accounts on Auth2, then started to consume notifiction from fitbit and sent requests. One of them were success but sometimes they failed with message like:
Reguest on:
GET, https://api.fitbit.com/1/user/{account_id}/profile.json
The owner of this website (api.fitbit.com) has banned your access based on your browser's signature (some signature).
CloudFlare Ray ID: 2c2c4491c6b70844 • Your IP: (ip of our system) • Performance & security by CloudFlare
Can you please help us in investigation what was wrong
07-19-2016 08:32 - edited 07-19-2016 15:03
07-19-2016 08:32 - edited 07-19-2016 15:03
@SlavaP Here's a few relevant CloudFlare help pages that you might want to check out:
EDIT: Please check your PM's, I'll need additional information from you. 🙂
03-27-2017 11:26
03-27-2017 11:26
Hello, We are experiencing a similar issue, what was the resolution?
Error 1006
Access denied
The owner of this website (www.fitbit.com) has banned your IP address (ip.of.system).
CloudFlare Ray ID: ### • Your IP: (ip.of.system) • Performance & security by CloudFlare
03-27-2017 12:44
03-27-2017 12:44
Information provided at CloudFlare indicates that Fitbit is blocking the IP.
I submitted additional details via a support ticket by going here: