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Reset my steps to zero on a Fitbit zip

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‎12-21-2016 18:57

‎12-21-2016 18:57

I just got a Fitbit Zip today and I'm wondering how I can reset the steps  I already tried removing the  battery but that didn't work 

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‎12-21-2016 23:48

‎12-21-2016 23:48

You can't reset the steps manually but they automatically reset at midnight each day.

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‎07-06-2017 08:21

In response to SteveH

‎07-06-2017 08:21

My Fitbit Zip isn't resetting to zero by each morning.  The 24-hour cycle appears to be off.  Ideas?

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‎07-07-2017 19:58

In response to suzannehadley

‎07-07-2017 19:58

Awesome help @SteveH! 🙂 Thanks for stopping by @suzannehadley! This sounds odd. Smiley Surprised Please check if you followed these steps to restart your tracker. Also, to make sure that your tracker is communicating correctly with Fitbit and displaying the correct data try setting your tracker up as a replacement device. 

 

Keep me posted with the outcome! 

Lucy | Community Moderator, Fitbit

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