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Tracked exercise tile not changing

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‎05-20-2018 20:22 - last edited on ‎05-21-2018 13:32 by Moderator Alum

‎05-20-2018 20:22 - last edited on ‎05-21-2018 13:32 by Moderator Alum

I have tried everything...I tried to track my  walks but it wont record....it wont save my info in tracked exercise..I reinstalled app...settings are ok ...help!

 

Moderator edit: updated for clarity

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‎05-21-2018 13:31

‎05-21-2018 13:31

Welcome to the Forums @Gaildins! Thanks for sharing your experience with your Zip tracker. I appreciate all the troubleshoot you have performed before posting here. 

 

To make sure that your app is working correctly, please log out and reboot your phone. Once your phone is up, log back in. If this doesn't work, please attach an screenshot to your reply. 

 

Keep me posted! 🙂 

Lucy | Community Moderator, Fitbit

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