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Zip , steps missing

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‎05-04-2016 18:15

‎05-04-2016 18:15

My zip has stopped showing my steps on my iPad. How can I get steps to show again? I have gone to dashboard at Fitbit.com and looked to make sure the steps tile is added....It is added but still does not show up on the dashboard of the app. HELP please
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‎05-05-2016 05:40 - edited ‎05-05-2016 05:45

‎05-05-2016 05:40 - edited ‎05-05-2016 05:45

My Zip has also stopped loading my steps to my Iphone 5C, the last time it synced was at 2:47pm on Wednesday.  This morning in shows I burned calories but again no steps are showing.  Is yours working yet?  Also when I logged in online it also shows the last steps synced was at 2:47 pm Wednesday.   

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‎05-05-2016 06:58

‎05-05-2016 06:58

My issue is the steps tile is missing from the dashboard on my iPad. Any suggestions?
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‎05-07-2016 07:22 - last edited on ‎07-26-2023 20:34 by Fitbit Moderator

In response to DTCONN

‎05-07-2016 07:22 - last edited on ‎07-26-2023 20:34 by Fitbit Moderator

It's nice to see our Community is growing @CoryGreen @DTCONN! Hope you're doing good! Man Happy I'd like to know if you have tried to restart your trackers by following the steps provided here and then make sure you follow the process in this thread. 

Meylin | Community Moderator

"The only way to do great work is to love what you do." What's Cooking?

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