08-25-2019 07:47
08-25-2019 07:47
Last few days my Zip will only sync with phone app by removing and reinstalling the battery.
08-31-2019 04:53
08-31-2019 04:53
08-31-2019 04:58
08-31-2019 04:58
08-31-2019 05:36
08-31-2019 05:36
Don't remove battery, just do ADD NEW DEVICE and follow the prompts, enter in a new code that it displays on the zip, and it will synch and send over all your steps. Works every time, hope they get this bug fixed
08-31-2019 05:57
08-31-2019 05:57
JungleJoe, TY for the suggestion. I will try it.
I was thinking about doing that <adding a new code>. I wasn't sure how to go about doing it. Your input is appreciated.
AnnMS
08-31-2019 06:37
08-31-2019 06:37
I just tried setting up a new device and it still cannot find my Zip:(
08-31-2019 07:03
08-31-2019 07:03
08-31-2019 08:02
08-31-2019 08:02
08-31-2019 08:59
08-31-2019 08:59
Nonsupported phone is BS! I've been using the same phone with same zip for over a year. The problem just started recently and has progressively gotten worse.
08-31-2019 13:28
08-31-2019 13:28
I have the same problem ever since the app upgrade. it only will sync if I take out the battery
08-31-2019 13:29
08-31-2019 13:29
I tried uninstalling and reinstalling. Didn't work. it only works if I take out the battery.
08-31-2019 13:58
08-31-2019 13:58
08-31-2019 15:36
08-31-2019 15:36
Okay I finally got my zip to sync again I had to uninstall and reinstall the software then when I was discovering a new device I had to go to my Bluetooth menu on my Samsung Galaxy S7 Edge and it's on the zip to try to pair to it while the software was trying to pair to it and for whatever reason it's connected then ask me to input the code you put on the zip screen and I did and it took in my steps for today.
I went back to Google Play and put down a rating of one star because new software sucks
08-31-2019 17:54
08-31-2019 17:54
It is a real aggravation, isn't it ?!!
08-31-2019 18:20
08-31-2019 18:20
08-31-2019 18:23
08-31-2019 18:23
08-31-2019 18:24
08-31-2019 18:24
08-31-2019 18:37
08-31-2019 18:37
08-31-2019 18:40
08-31-2019 18:40
09-02-2019 07:19
09-02-2019 07:19
09-02-2019 07:24
09-02-2019 07:24