08-23-2016 11:56
08-23-2016 11:56
Best Answer08-23-2016 15:58
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
08-23-2016 15:58
@kah22 You are correct. If you have two people using the same iPad, one person has to log out of their Fitbit account in order for the other person to access theirs.
Additionally, you can find instructions on how to setup the Charge HR here.
Let me know if you have any additional questions!
Best Answer08-24-2016 01:47
08-24-2016 01:47
Best Answer08-25-2016 00:52
08-25-2016 00:52
Best Answer08-25-2016 08:19
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
08-25-2016 08:19
@kah22 So you can setup your brother-in-law's tracker without disturbing your sister's account by making sure that you are logged into the Fitbit App with his email and not your sister's email.
If you are logged into the App using your brother-in-law's email, the steps that you mentioned above will get you all set up.
You can log out of the Fitbit App by: clicking the "Account" button in the bottom right-hand corner, scrolling down, and then clicking the "Log Out" button at the very bottom.
Keep me posted if there's anything else that I can do to help.
Best Answer08-25-2016 11:20
08-25-2016 11:20