Battery level won't update on Fitbit app after syncing

[Electromanjim]

Hello all I have notice that my Fitbit reports example 16% battery life and the app shows 20% battery life. I have done all the restarts reboots delete and reinstall of the app and software. I’m in the latest iOS app and latest firmware on Fitbit anyone else have this problem 

cheers

Moderator Edit: Clarified subject

[Bill_Tomball]

Good morning everyone,
Noticed this morning (Feb 21, 2022) that there’s a minor update version 3.54.1 available in the Apple “APP” store. There’s no information as to what’s in the update.
Probably a rolling update, but worth keeping an eye out.
Bill
Sent from my iPhone

[obie4]

Thanks for letting us know. I just updated my app. The update said it was for bug fixes &  performance improvements.

[Dimos78999]

Thank you I updated mine

Fran

Sent from my iPhone

[LizzyFitbit]

Hi everyone!

I'm glad some of you got this issue fixed after updating the Fitbit app, and thanks for keeping me posted. Your patience is also truly appreciated and please know the feedback shared in this thread won't be taken for granted, as it'll helps us to keep improving the Fitbit experience.

@SunsetRunner and @SunsetRunner Thanks for the details provided and just to confirm, did you try rebooting your phone after installing the 3.54 version? If not, please give it a try and make sure to pull down on the screen after opening the Fitbit app to force a manual sync. On the other hand, if the issue persists after trying that, please let me know the model and OS version of your phone so I can investigate on my end.

@MLWMS In addition to @GDiana suggestion, you can always delete your subscriptions by following these steps:

1. Navigate to your Community Settings, and click Subscriptions & Notifications.
2. Click My Subscriptions to view a list of posts, threads, and boards that you are subscribed to.
3. To delete a subscription, check-mark the box next to each respective subscription. Then, click Email Subscription Options to the top right, then Delete Selected Subscriptions.

[TinaRS]

Lizzy, thank you SO much for the delete instructions. The constant notifications were making me crazy as everyone was using my post as the reply to!  And of course the fix is much appreciated. Not only that but in the interim I found a watch face that I like better which also shows battery so it's all good.  Tina Schell

[LizzyFitbit]

Hi there, @TinaRS.

You're very welcome, and thanks for keeping me posted. I'm glad those instructions were of help, and it's also great that you found a better clock face for your Fitbit device. I hope you can keep enjoying the Fitbit experience.

By the way, have you heard about the Health & Wellness board? This is the best place to find inspiring stories from other members, share tips that have helped you to reach your goals, and find tips to create new healthy habits. See you there soon!

[Leftcontact]

For the record, I just noticed it appears to be synching correctly as of the last software update. Thank you for getting the fix in. 

[LizzyFitbit]

Hi there, @Leftcontact. It's good to see you again.

You're very welcome! I'm glad the battery level is updating correctly on the Fitbit app and I hope you can keep crushing your goals with your Charge 4.

Let me invite you to visit our Health & Wellness board where you can make new friends, find tips and encouragement from other members, and create your own topics.

Have an great week ahead! 😊

[LizzyFitbit · Accepted solution]

Hi everyone!

Thanks for your reports and feedback. I'm glad the battery level started updating correctly after installing the iOS App 3.54 version. This update should be available for all our members, so please install it as described in this help article. Your patience is truly appreciated, and we'll keep working to improve the overall Fitbit experience.

I'm going to close this thread from further comments. However, if you have a different question, I'd encourage you to create a new thread in the Help Forums. You can always visit the Help Site to find some troubleshooting tips.

Keep up the super stepping! 😎