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Blaze vibrates on outgoing call

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‎09-24-2019 05:12 - edited ‎09-26-2019 23:38

‎09-24-2019 05:12 - edited ‎09-26-2019 23:38

Hi my Fitbit starts vibrating on outgoing calls since I updated to new iOS 13.0

 

Moderator edit: Subject for clarity

 

presonal edit - why is this topic being flagged I am simply looking for a solution to an annoying problem whereby the watch continues to vibrate on answering a call!  Also why are some other users responses being deleted?

 

also no point in switching off Bluetooth as you cannot update daily Step count!

Best Answer
67 REPLIES 67

‎09-25-2019 13:41

‎09-25-2019 13:41

Hello @Ceigh123, welcome to the Community Forums!

 

Thank you for bringing this to my attention, seems odd that after updating to the iOS 13 version you're experiencing such situation. I recommend you to check the Bluetooth settings on your mobile device, specifically on sharing system notifications. Please deactivate those settings and let me know how it goes. 

 

Let me know if you have any additional questions, I'll be around.

Best Answer
0 Votes

‎09-25-2019 16:39

‎09-25-2019 16:39

Mine does the same thing on iOS 13.1

I restarted the watch and checked the Bluetooth and settings. Please report this to your software engineers. 

Best Answer

‎09-25-2019 20:32

‎09-25-2019 20:32

My Blaze has not properly worked since the iOS 13 update. The device vibrates for most phone functions: after answering the call and outgoing calls. Also, function to answer or ignore calls on Blaze is no longer available. Please advise when to expect update for iOS 13 compatibility 

Best Answer

‎09-26-2019 12:30

‎09-26-2019 12:30

Same hereafter ios 13, vibrates on incoming and outgoing calls also :)) i checked the notification settings in the fitbit app and everything is the same as it was. Please fix it...it is annoying.

Best Answer

‎09-28-2019 15:07

In response to RicardoFitbit

‎09-28-2019 15:07

I have the same issue with IOS 13.1. My blaze vibrate during incoming and outgoing calls... I find the answer a little quick and easy... looking at the number of reports around IOS 13, you have a problem that your engineers need to fix.

Best Answer

‎09-30-2019 11:19

‎09-30-2019 11:19

I'm also having this issue since downloading iOS 13.1. It is super annoying!

Best Answer

‎10-01-2019 04:58

In response to traclynn

‎10-01-2019 04:58

Same issue here - IOS 13.1 

Best Answer

‎10-02-2019 03:48

‎10-02-2019 03:48

Same.  Blaze vibrates when making outgoing call.  Since upgrade to iOS13.0

Best Answer

‎10-02-2019 08:37

‎10-02-2019 08:37

This is so annoying!!   Please fix!! 

Best Answer

‎10-02-2019 08:38

In response to RicardoFitbit

‎10-02-2019 08:38

This is an all or nothing fix!  We still want to see incoming calls, texts etc.  We just don't want to have our devices vibrating while we are in an outgoing call!! 

Best Answer

‎10-03-2019 06:02

‎10-03-2019 06:02

Also have the same issue on ios13 with my Blaze. Battery life is being affected rapidly as my watch is constantly vibrating.

 

I need my bluetooth on for notification so turning it off isn’t really an option

Best Answer

‎10-03-2019 10:26

‎10-03-2019 10:26

I’m having the same issue. I’ve had to turn off call notifications. Also I don’t get text notifications. The iOS update really messed up this thing. Need a fix quick so I can start using it again 

Best Answer

‎10-03-2019 15:47 - edited ‎10-03-2019 15:57

‎10-03-2019 15:47 - edited ‎10-03-2019 15:57

My Fitbit Blaze keeps vibrating with the incoming call alert even after I answer the call.  I have answered  a call and hung up after a few seconds and the Blaze is still alerting me.  I don't want to lose the alerts since I am not always holding my phone to feel the vibration (my phone is always muted).  This is VERY annoying and started with IOS 13.

 

My environment:

  • Fitbit Blaze (v. 8.402.1) (Firmware 17.8.402.1)
  • IOS 13.1.2
  • Fitbit app (v. 3.7)
  • iPhone 8  
Best Answer

‎10-03-2019 19:51

In response to Russ95501

‎10-03-2019 19:51

Same issue here. Fitbit Blaze vibrates continuously after answering incoming call. 

Best Answer

‎10-04-2019 08:14

‎10-04-2019 08:14

I’ve got this problem too, it’s driving me crazy! Fix it please! 

Best Answer

‎10-05-2019 00:03

‎10-05-2019 00:03

Add another complaint about this to the list.

please acknowledge this is an issue and source a solution ASAP.

its getting to the point where I just want to take it off 

Best Answer

‎10-06-2019 06:33

In response to RicardoFitbit

‎10-06-2019 06:33

Obviously from all the posts this is a problem yet no one from Fitbit land has responded or given us any kind of update on a fix. I may just get an Apple Watch. 🤷‍:female_sign:

Best Answer

‎10-07-2019 05:55

‎10-07-2019 05:55

I got the same problem, also the function buttons are not visable in the screen of the blaze. (Pick up / ignore )

 

its very annoying please fix

Best Answer

‎10-07-2019 06:47

In response to RicardoFitbit

‎10-07-2019 06:47

I am experiencing the same issue after I installed iOS 13.1.2.  Blaze vibrates well after answering calls, which is extremely annoying.  The accept and decline icons are no longer visible on the watch face.  I have tried the "forget this device" steps within the bluetooth settings and that didn't fix the issue.  If this isn't fixed soon, I am will need to find another fitness watch.

Best Answer