05-25-2016
17:44
- last edited on
06-28-2016
15:04
by
DerrickS
05-25-2016
17:44
- last edited on
06-28-2016
15:04
by
DerrickS
I hate the new dashboard. Terrible. If I wanted to see the tiles, I would sign in on a desktop. I can't see what I want to see on my phone. Appreciate any help.
Moderator Edit: Edited thread title.
04-17-2017 09:50
04-17-2017 09:50
I just checked the app on my phone to see my stats and I see I have this new dashboard. Horrible! You have to stop what you are doing to read your stats where the original one was easy to read at a glance. I just called the 800 number and told them I wanted my old one back and why did they take it upon themselves to force us to use this. I was told there is no way to go back to the original dashboard. I am sending my Fitbit back with a letter and I want a full refund. I am going to switch to another company's device having used Fitbit for many many years. It's fine if they want to offer new "improvements" but let people have the option of continuing with a previous system that works. "If it ain't broke....."
04-28-2017 18:54
04-28-2017 18:54
There is no sleep icon on my dashboard , nor does it come up after editing.
04-28-2017 19:09
04-28-2017 19:09
04-28-2017 22:11
04-28-2017 22:11
05-04-2017 22:45
05-04-2017 22:45
No settings on my menu any more just advanced settings and it has no way to go back to the old dashboard. Very limited on settings now.
05-05-2017 04:40
05-05-2017 04:40
05-05-2017 06:56
05-05-2017 06:56
i want to old display back.. i kept the old one for months even after the changes. There was an option to keep it at settings but now I can not see that option anymore.. please give me back my old display. Thanks!
05-05-2017 11:20
05-05-2017 11:20
05-05-2017 11:55
05-05-2017 11:55
Hate the new dashboard...plus battery slowing - all "not good" for fitbit....
05-05-2017 18:48
05-05-2017 18:48
I hate the new dashboard! I have been using the old one since July 2016. If they do not bring back the option to use it I will be purchasing a Samsung Tracker and throwing my Fitbit Alta in the garbage.
BRING BACK OPTION TO USE OLD DASHBOARD!!!!!
05-06-2017 12:45
05-06-2017 12:45
I call for support on thus issue. I miss mine also. If enough people request the old dashboard management might consider returning it.
05-06-2017 13:45
05-06-2017 13:45
Sorry to say that the option to change back to the old dashboard no longer exists..We have been abandoned by the manufacturer..Customer care is non existent....GARMON do a fine monitor and the battery life is way better..I have never got more than 3 days on my charge hr and that's with sync and Bluetooth off all day..
They have our money and theydon't give a **ahem** about us..
05-06-2017 13:53 - edited 05-06-2017 14:11
05-06-2017 13:53 - edited 05-06-2017 14:11
Please try the following to get your Old Dashboard back:
1) Click on Account icon (upper right hand side of screen on your smartphone). 2) Once you're on the Account screen, click on Advanced Settings. 3) When on Advanced Settings screen, click on "Switch back to Old Dashboard" on top of the page. 4) You're Done! You should now have your Old Dashboard back. - Hope this has helps. -Chubbycat (Aka: Diana L.)
Dashboard back!
05-06-2017 14:09
05-06-2017 14:09
Please take a look at my last post (about 2 minutes ago). I have included instructions on how to get your Old Dashboard back. It should help.
I've been going back and forth from the New Dashboard and back to the Old... just to make sure that my instructions work. It does!
-Chubbycat (Diana L.)
05-06-2017 14:19
05-06-2017 14:19
If you are running the most recent version of the iOS app, that function is no longer available unfortunately. (It was removed some time ago)
Here is screen shot of current app:
You can search the feature request section, and place your vote for this to be an option again for users.
Kelly | Oklahoma
Alta HR, Blaze, Flex 2, Charge 2, Charge, and Aria * IPhone 7+
05-06-2017 14:20
05-06-2017 14:20
05-06-2017 14:22
05-06-2017 14:22
05-06-2017 14:30
05-06-2017 14:30
I'm sorry that my instructions are Not helping you get the Old Dashboard back. (I, too, have the latest Update.) I am using an android smartphone.
-Chubbycat (Diana L.)
05-06-2017 14:41
05-06-2017 14:41
05-06-2017 19:07
05-06-2017 19:07