Cannot full %BF in weight log

[morsel]

Hey there, the latest IOS update seems to have reduced the number of digits permitted under fat percentage.  Can this be restored?  It may not be perfectly accurate, but my scale display fat percentage up to a tenth, so I need four digits (including the decimal).  Thanks!

[Cat1085]

Thanks for the tip. I tried but unfortunately not the solution. Hope it
starts working for me again soon as well!

[SunsetRunner]

I hope so too @Cat1085 

On a side note I did notice that your last post contained your phone number and real name. You should remove that. You can do so by tapping the three small dots that appear on the upper right corner of your post. Tap “edit” in the drop down menu, remove your phone number and name then tap submit again.😉

[LZeeW]

@morsel @Mike_Schiemann   My app finally updated to v 3.11 and the problem is there for me, too.

Reporting again.

[RicardoFitbit · Accepted solution]

Hello guys! It's a pleasure for me to provide assistance about this situation, sorry for the delay in responding.

I appreciate all the information and details that were shared on each of your posts, your effort and patience troubleshooting this situation prior to posting are appreciated too. I'd like to let you know that we are aware and working on this situation to fix it as soon as possible because we totally understand the importance of this weight log issue. In the meantime, my best advice for you guys will be to log weight on the fitbit.com dashboard instead to be able to use the decimal point.

Your understanding and patience are appreciated, let me know if you have any additional questions.

[Mariejotje]

In weight program I can not enter a , anymore.

[LZeeW]

@Mariejotje   Are you having problems manually entering weight or percent body fat?  Fitbit is aware of a problem entering percent body fat since an app update (to v 3.11).

The moderator suggested using the web dashboard to make entries until the issue is fixed.  No timetable was given.

[josephishak]

After updating to 3.11.1 (912) yesterday, the iPhone Fitbit app won't let me add a decimal number like 17.3 for body fat percent.  The decimal is greyed out and I am restricted to 2 digits.  I can send a pic if needed.  How to reports bugs or is this where I do it?

[SunsetRunner]

Hello and welcome to the Fitbit Community @josephishak 

I understand you’re having issues with not being able to add decimals after updating to the 3.11.1 This is currently a reported issue to the Fitbit Team. I’m moving your post here so that you can join the conversation as well as keep updated on the status: https://community.fitbit.com/t5/iOS-App/Cannot-full-BF-in-weight-log/td-p/3915073

😃 Hopefully this will be addressed soon 

[SunsetRunner]

Hello @Mariejotje 

I happen to come across your post and decided to move your post here since this is a known issue being discussed:https://community.fitbit.com/t5/iOS-App/Cannot-full-BF-in-weight-log/td-p/3915073 This way you can participate in the discussion and keep updated on the current status. 

[steverod]

Yep, I’m seeing this on 3.11.1(912). I can’t type the decimal/more than 2 digits (oh to have the problem of single digit fat %). 

[AConsoli]

Since upgrading Fitbit software to 3.11.1 3 days ago I can no longer manually enter % body fat to 1 decimal spot. The software will only take whole numbers (ie. I used to be able to enter 25.6 but now I have to enter 26). It’s important to me to see the small progress as I lose weight. Is anyone else having this problem? I’m using the software on an iPhone 8. Thanks!

[SunsetRunner]

Hello and welcome @AConsoli 

Currently this is a known issue being discussed here: https://community.fitbit.com/t5/iOS-App/Cannot-full-BF-in-weight-log/td-p/3915073 I’m moving your post there so you can join in the conversation and keep updated with the situation. 

[Ubiwaan]

I have been entering my Body Fat % manually for the last few years, however, for the last 5 days or so, I cannot enter a decimal value. It will only take whole numbers. (I try to enter 22.5, it will only enter 22).  Please help!

[LZeeW]

@Ubiwaan   Yes, this issue started with a recent iOS app update.  A moderator suggested manually entering the value in the web dashboard until it is fixed.

I am going to merge you post with the existing thread.

[Mike_Schiemann]

Hi everyone. So I found a fix that worked for me. I logged in to the dashboard on a web browser and input a decimal. Then, when I opened the app again and it synced, the decimal point showed up. Now, I can change the decimal in the app. Give it a shot - I hope it works for you too!!

[rmadisonwi]

It doesn't work for me. I can edit with decimals using the web browser,
but when I try to edit that same number using the app, the entire fat %
number blanks out, and it won't let me re-enter it with a decimal. So, the
bug persists (and this is after my phone downloaded an update to the app
today, so I'm now on 3.12 (913) with the same bug).

[RedHedd]

This started happening a couple of weeks ago. I'm tracking my weight and body fat.  While I can enter a decimal point and number(s) when logging my weight, I can no longer do this with my body fat percentages.  Please fix this!

[Saddlebum]

I'm having just the opposite issue.  I enter only whole numbers and it comes up with xx.9lbs lost.  Where is the .9 coming from, I don't use decimals at all when logging weight loss.

[ecuster2000]

I have an iPhone 11 with iOS v13.3 and FitBit v3.13 and the problem still persists some 2 months after it was first reported.  Is there an estimated date with a fix for this error?

[DiabloNeruda]

I just updated to 3.13

iphone Xr 

iOS 13.3

still no decimal input for body fat %
this should be an easy fix. 
put it in your next sprint. 
add it to your regression tests so it doesn’t happen again. 
I’m a user and a shareholder.