Changing phones

[Slsfit]

So I just got a new phone and I downloaded the Fitbit app. When I tried to setup my existing Fitbit to the new phone it errors out indicating this account is already in use (as it is set up on my old phone)

how do I get past this to get my Fitbit acct and sync my existing Fitbit on my new phone?

[SteveH]

It sounds as if you are trying to set up a new fitbit account on your new phone. There's no need to do this. Instead you can just sign on to your existing fitbit account and this means you'll keep all your data, settings, badges etc.

Also, have you checked that your new phone is supported by fitbit at www.fitbit.com/devices ?

[Slsfit]

Thanks for the reply. Once I loaded the software to my new phone every time I tried to launch it I was taken immediately to the set up screens.
I didn't have any options to bypass setup. What I did do that finally worked was turn off the Bluetooth on my old phone and shut down/restart my new phone. After that when I launched the app on my new phone it no longer forced me to the set up screens

Sent from my iPhone