01-29-2019
15:59
- last edited on
01-30-2019
06:09
by
MarcoGFitbit
01-29-2019
15:59
- last edited on
01-30-2019
06:09
by
MarcoGFitbit
Ever since last update Fitbit charge 3 stopped syncing to my iPad. Switched to my iPhone, now it doesn't sync to that either. Turned both devices on and off as well as the Bluetooth and still does nothing. Not at all impressed anymore. Maybe I'll just buy a timex, they still make those right?
Moderator Edit: Clarified Subject.
05-10-2020 04:41
05-10-2020 04:41
05-10-2020 04:46
05-10-2020 04:46
05-11-2020 15:41
05-11-2020 15:41
05-12-2020 00:37
05-12-2020 00:37
05-12-2020 03:05
05-12-2020 03:05
05-12-2020 03:39
05-12-2020 03:39
05-12-2020 04:34
05-12-2020 04:34
Since Saturday 5/9 I have the same issue of Charge 3 not syncing with my iPhone. I went through all the steps 3x Sunday to finally sync and yesterday it wouldn’t sync once again. Seems ridiculous to need to do every step daily. This morning no sync. The Bluetooth on my iPhone recognizes the Fitbit.
05-12-2020 06:31
05-12-2020 06:31
05-12-2020 06:43
05-12-2020 06:43
05-12-2020 07:00
05-12-2020 07:00
05-12-2020 07:32
05-12-2020 07:32
Fitbit was at 99% Sunday and after many tries it did sync. Yesterday same problem by evening. 42% today and not syncing—- frustrating to go through this every day.
05-12-2020 08:31
05-12-2020 08:31
I haven't even thought about battery level. Maybe that has something to do with it. Today it was under 50% and it did not sync until many tries.
05-13-2020 03:01
05-13-2020 03:01
05-13-2020 03:04
05-13-2020 03:04
05-13-2020 03:30
05-13-2020 03:30
Not that I know of. As I said my daughter did it for me.
05-13-2020 04:10
05-13-2020 04:10
Tried 4x yesterday—- phone off and on, full charge on Fitbit 3, turn Bluetooth on and off, turned Fitbit off and on—- 3rd day now and still not syncing 🤨
05-13-2020 04:35
05-13-2020 04:35
I had a similar issue and thought it was me. Unbelievable fitbit has become so unreliable.
05-13-2020 06:17
05-13-2020 06:17
I emailed the issue to Fitbit help
05-13-2020 06:47 - last edited on 05-15-2020 13:26 by LiliyaFitbit
05-13-2020 06:47 - last edited on 05-15-2020 13:26 by LiliyaFitbit
Would love to hear their response. Thanks.
Moderator edit: personal info removed
05-13-2020 07:35
05-13-2020 07:35
Yeah, same for me. My phone says the device is connected on bluetooth. Then the app says it can't find device. It's like the Fitbit is sleeping. Like I said before, it did help me to do these things when I have trouble syncing - I close the fitbit app, turn off wifi on my phone and then try to sync.- this one often works immediately for me. A few times it didn't and I turned off the phone blue tooth, disconnected and then turned it back on.and reconnect the device. After it reconnects, it works after a about minute.