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Delete Notification

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‎07-17-2019 04:59

‎07-17-2019 04:59

ios 12.3.1 App 3.1(845)

my issue is that I cannot remove the Red alert from the notifications. I was in a group and it was deleted. The Notifications tab is constantly red. I cannot delete or reset to remove the Red tab. It has been this way for months.

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2 REPLIES 2

‎07-18-2019 07:43 - last edited on ‎03-21-2025 09:33 by Fitbit Moderator

‎07-18-2019 07:43 - last edited on ‎03-21-2025 09:33 by Fitbit Moderator

@Esmar, welcome! It's good that the community is growing! 

Let me help you with your notifications. The team is aware of this issue still while this is being investigated you can try logging out from the app, restart your phone and log back in.

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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‎07-25-2019 04:04

In response to AlvaroFitbit

‎07-25-2019 04:04

Logging out, restarting and logging back in removed the notification but did not remove the red dot. A minor  or annoyance that I can live with. Thanks for everyone’s help though! 

 

 

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