05-10-2016 05:53
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Jogger
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05-10-2016 05:53
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When I lift my wrist and turn it towards me it's not lighting up. I also have to double tap it a number of times before it actually works... Is there something wrong with it? It's really annoying!

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05-10-2016 09:36
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Moderator Alum
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05-10-2016 09:36
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Hey there @Kayyyyceee! Welcome to the Fitbit Community!
Let me help you out, try doing the restart 2 or 3 times in a row this will refresh the internal logs of your tracker, your Alta should work fine after doing this.
Let me know how it goes!

