05-10-2016 05:53
05-10-2016 05:53
05-10-2016 09:36
05-10-2016 09:36
Hey there @Kayyyyceee! Welcome to the Fitbit Community!
Let me help you out, try doing the restart 2 or 3 times in a row this will refresh the internal logs of your tracker, your Alta should work fine after doing this.
Let me know how it goes!