Fitbit App Can't Find Versa

[maryharp]

For the last 2 days, the app on my iPhone has not been able to find my Versa. Any suggestions?

[yysee]

Had the same problem. 

[SunsetRunner]

@yysee and @maryharp - which phones do you have? Is this the first time you are trying to set up your Versa? 

[MamaNovi]

My Versa synced with the app last night; now they can't find each other. Help?

[DocRog]

Same issue here and then some. Now, my watch won’t sync, it’s behind with the time like 15-20 minutes behind, it keeps disconnecting from Bluetooth & wifi; it’s a whole mess. I am very disappointed. I’m not sure if the IPhone update messed it up, I actually think it was the fitbit update that caused the issues. 

[MamaNovi]

My husbands new Fitbit did the same thing. And now it does nothing. I need to return it.

Sent from my iPhone

[SunsetRunner]

@MamaNovi - My Versa does this once in a while. Here’s what works for me:

• Close the Fitbit app
• Go into your phone’s settings and turn Bluetooth Off
• Restart your Versa
• Turn Bluetooth back on
• Open the Fitbit app and try again to sync. 

Hope it works for you. 

[MamaNovi]

Thanks. We will try that.

Moderator edit: personal info removed

[Versa2-meh]

I did that and now my iPhone cannot even find my Versa 2 in Bluetooth.

At least I won't be having this watch when new Apple Watches roll out this fall. They sync like magic, while Fitibit is more like alchemy.