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Fitbit app doesn't display historical data

ANSWERED

No data being displayed when I select screen in app for weekly, monthly steps. miles etc.


Moderator Edit: Clarified subject

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25 REPLIES 25

I have uninstalled and reinstalled the app and now my historical cumulative data has reappeared.

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Have you had any luck getting your data fixed yet please? I’ve just updated mine and now have no data!

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Yes it worked for me and am now back to how it should be.

 Good luck!

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Well that’s good unfortunately not for me but they’re supposedly looking into it. Thanks for replying. 

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Hi everyone, and welcome to the new members.

Thanks for trying the steps suggested before. I'm glad the Fitbit app is showing the right data for some of you, and appreciate your efforts.

For the ones experiencing this issue, try uninstalling and reinstalling the Fitbit app on your iOS devices. Then reboot your phone and sync to check if your stats are displayed correctly. Please note that the data already synced on your account will remain there.

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I’ve done all that still no joy. No one should have to mess around like this it’s ridiculous. 
Thanks for posting. 

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