help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fitbit app keeps freezing/crashing on iOS devices

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎03-02-2024 09:26 - last edited on ‎03-18-2024 15:02 by Fitbit Moderator

‎03-02-2024 09:26 - last edited on ‎03-18-2024 15:02 by Fitbit Moderator

Even after the latest app update 4.11, the app still freezes. Have to force quit the app, then reopen to get it working.

Will this ever get Fixed??? Please!

iPhone 13, iOS 17.4.

 

Moderator Edit: Clarified subject

Best Answer
60 REPLIES 60

‎04-05-2024 17:48

In response to John1D

‎04-05-2024 17:48

I will be loading 17.41 tonight. The freezing has been less frequent the last week or 10 days.
Thanks for your response.

Sent from my iPhone
Best Answer
0 Votes