Fitbit app on iPhone crashing

[shorner202]

i have a iPhone 13 Pro fully updated and fitbit ver 3.76. When i try to start the app if flashes and goes away.

Moderator edit: updated subject for clarity. 

[mhurley1973]

Same here. Fitbit Sense 2 and iPhone. Before that my sense would not stay connected to my phone. 

[rock5219]

Me too. 

[susan3032]

Me too 

[padgreen59]

I'm having the same problem. This is the third time there has been a problem with the Fitbit app not working in the last few weeks. I'm beginning to wonder if its worth sticking with Fitbit.

[RynniS]

Yup.  Me, too.  Airplane mode on/off worked - have to turn on/off every time I open app.  Meh.

[lbelnc]

Yes, we should keep starting new threads on this issue until it is truly fixed. 

Update was apparently buggy. Please fix it.

Reinstalled app WILL NOT OPEN.

[MsFraggleRed]

Same problem… I have an iPhone X and updated to iOS 16.3.1 yesterday (finally). All was working fine until this morning and now the Fitbit app keeps crashing. It flashes briefly and then is gone. It appears to be running in the background as it’s syncing steps to the dashboard, but it doesn’t stay open on the phone. 

[ReadingTrash]

I wish the airplane mode worked longer than 5 seconds for me. Don’t feel like constantly turning on Airplane Mode. That’s not a solution. Hopefully it gets fixed soon!

[Mebarr]

Same problem here. Instantly crashing. I signed in with airplane mode but needed an internet connection to log in - then it just crashed again

[Baltoscott]

Same. iOS 16.3.1, Fitbit v 3.76

[LaurainPA]

Same issue. Incredibly frustrating. 

[soxmann]

Same issue.

[DaisyRegister]

Hey, I uninstalled and reinstalled and it did absolutely nothing. What are you doing to fix this issue?

[manders2001]

I thought the same thing! I was thinking oh great it is working then… well it wasnt! It just crashed and won’t sync with my tracker! Bummer! Hopefully they are working on it at least. 

[Sharon720]

Today (3/2/2023), the Fitbit app on my iPhone and mini-pad does not work.  It flashes open then crashes down.  I am able to access the dashboard on my MacBook Air.  My Charge 4 is working and staying up to date.  When will the app be functional again?

Thanks

[JulieCarb]

Every time I try to use the app it keeps dropping out. I’ve tried force closing, turning my phone off and on and also deleted the app and reinstalled it but nothing works. Any one else having problems?

[snblain]

Same problem for me too.

[JohnMaine]

Same here today March 2, 2023

[Svitlana]

I have the same problem. Also tried everything. I had sense and bought new watch sense 2 today. Now I can’t setup or use it.

[DavidThornton]

I woke up to the same issue this morning. I usually keep the app open all the time, but closed it when I restarted my iPhone last night, and today the app pops up and then disappears. I was about to delete and reinstall, but saw this thread first. I hope they come up with a fix quickly!