02-05-2021
02:51
- last edited on
02-05-2021
15:29
by
LizzyFitbit
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02-05-2021
02:51
- last edited on
02-05-2021
15:29
by
LizzyFitbit
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Since last update 4 days (02.02.2021) ago App on IOS 12.5 does not work. Only white page appears. I can’t track my training anymore. That’s really insufficient!! Please solve that immediately and make the app available again.
Moderator Edit: Clarified subject and formatting
Answered! Go to the Best Answer.

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02-05-2021 03:48
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02-05-2021 03:48
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@Ilkra Please try the following steps:
- Delete your Fitbit app
- Restart your phone
- Re-download the Fitbit app and log in
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
02-05-2021 03:48
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02-05-2021 03:48
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@Ilkra Please try the following steps:
- Delete your Fitbit app
- Restart your phone
- Re-download the Fitbit app and log in
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
02-05-2021
04:39
- last edited on
02-05-2021
15:27
by
LizzyFitbit
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02-05-2021
04:39
- last edited on
02-05-2021
15:27
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LizzyFitbit
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I lose all my history data if I do so...
Moderator Edit: Personal info removed

02-05-2021 12:47
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02-05-2021 12:47
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Worked perfect for me! All my previous data was still there and I’m now able to open the stats on my iPhone.

