Fitbit app shows the number 96

[zimruc]

On my iPhone screen there is a number 96 on the Fitbit app and I can’t see why?

Moderator edit: updated subject for clarity

[tammygeiss]

I also have this issue as it seems many have. I have an Iphone and my number is 100!!!

[SteveH]

@tammygeiss this thread relates to an old problem with the android app. I think you are being affected by a new bug that's affecting the iOS app. Fitbit are aware of it and are working on a fix. Keep an eye on the following thread where they are posting updates:

https://community.fitbit.com/t5/iOS-App/Fitbit-app-shows-the-number-96/td-p/4831819

[Nautico]

Three years have gone by and still no solution to this issue.

Moderator edit: format

[SunsetRunner]

Notifications in the Fitbit app itself

Sent from my iPhone

[RET1944]

Yes - top right of opening page - looks like envelope - click that, then the notifications tab at top right.
This should remove the number on the Fitbit icon.
Hope it works for you

Sent from my iPhone Red 8
Have a wonderful day

Moderator edit: personal info removed

[Duncman]

Not sure if you are still having this problem but I turned off Fitbit Notifications in iPhone settings and viola the numbers disappeared. 

[jowease]

Hi thank you for answering. I turned all that was linked to my app. All sorted - could not find any thing that needed updating at all. Th so goodness it’s sorted. Was beside myself lol. I’m in my 2nd replacement since dec 2020, the as dreading something else was wrong again. TIA Jo 

[Karenm123]

Great 👍

Sent from my iPhone

[PatW23]

• The red 3 won’t go away on the app on my iPhone and iPad There are no updates and no new notifications It appeared on the screen on the fitbit application about a week ago and I have tried everything to make it disappear 

Moderator edit: subject for clarity

[WilsonFitbit]

Hello @PatW23. Welcome to the community forums. 

Thank you for taking the time to report this and for providing detailed information. I'd like to let you know that it has been reported to our team and I've merged your post to this thread for tips and suggestions. 

See you around. 

[59Kimber]

The number 18 sits at the top right corner of the Fitbit icon on my iPhone. I've looked at the app on the phone and also online and can't seem to find the problem or how to remove the number.  This is a relatively new development ...within the last 2 weeks or so.  Any help is appreciated. Thank you!

[Tailgateparty]

There is a red 100 (number) on my Fitbit icon on my phone screen. Does anyone know what this is? It’s been there for about 2 weeks now. I’ve had Fitbit for almost 4 years and have never seen it before. I checked notifications thinking I had that many notifications and cleared that out, rebooted, but it’s still there. 
Is there a way to upload a picture?

[WilsonFitbit]

Hello @Tailgateparty. Welcome to the community forums. 

Thank you for the detailed information and for the steps you've followed. At this time, I appreciate the time you've taken to report this matter and I'd like to let you know that this inconvenience was reported in this thread and our team is currently aware of the inconvenience. For more details, I've merged your post to that thread. 

On a side note, you can upload pictures by following the instructions here. Nevertheless, I believe that there are some screenshots provided in this thread that confirms the inconvenience, therefore, a picture or screenshot is not needed at this time.  

See you around. 

[MarreFitbit]

@59Kimber Thank you for taking the time to report this and for providing detailed information. I'd like to let you know that it has been reported to our team and I've merged your post to this thread for tips and suggestions. 

See you around. 

[Suki1144]

Why is number of 32 appearing on my app on my IPhone.  There are no notifications in the app.

[joylin]

Folks I was helped through Fitbit Chat to remove the number.  What worked was to log out of the app, power my phone off and back on again.   What didn't work was deleting the app and reinstalling.

[GailPowell1]

I have 73 notifications on my symbol but none in notifications? 

.

Moderator edit: subject for clarity

[LiliyaFitbit]

It’s good to see you in the community, @Suki1144.

Thanks for the details shared in your post. I was able to see that you have already contacted our Support team regarding this. Thank you for your time and efforts. I recommend doing the following:

1. Log out of the app.
2. Force quit the app and check if it is updated to the latest version by following these steps.
3. Restart your phone. 
4. Log into the Fitbit app and check if the issue persists.

I've also merged your post to this thread for more information. 

Hope this helps. 

[Suki1144]

Logging off, shutting down IPhone & restarting solved my problem. Thank you very much!!

Sent from my iPhone

[LiliyaFitbit]

Thank you for your reply, @Suki1144.

I am glad to hear the issue is resolved by logging out/logging in and restarting your iPhone. Thank you for your efforts and for posting the update here! I hope you continue enjoying the Fitbit experience and working on your goals. 

In case you have some spare time, I would like to invite you to visit our Discussions board where you will find great tips and encouragement from other members.

Keep on visiting the forums!