Fitbit app won't open

[Victic]

I’m having the exact same issue with my Apple SE Phone. I’ve tried all your recommendations above, nothing works.

Moderator edit: subject for clarity 

[LiliyaFitbit]

Welcome to the Fitbit Community, @Victic.

I am sorry to hear you're unable to open the Fitbit app on your Apple SE Phone. Thanks for trying to resolve this, I am here to help. Upon checking with our Support team, I was told that you have already contacted them and that they were able to assist you. Thank you for your time and efforts.

By the way, I've moved your post to iOS App board so we can keep our forums organized.

Let me know if you have any questions.

[Victic]

They did Not really help me - their recommendation was that I uninstall then reinstall Fitbit app, which means I would lose all my data. NOT A SOLUTION!

Vicki

[LiliyaFitbit]

Thank you for your reply, @Victic.

I appreciate the additional details, I understand how you are feeling. I am sure our Support team tried their best to help you as each case is reviewed individually. Regarding your concern, your data is uploaded to the Fitbit servers and you should be able to uninstall and reinstall the app without losing your data.

I'll be around.