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Fitbit sleep tracker and all history gone from app

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‎08-25-2019 05:07 - last edited on ‎08-26-2019 07:50 by Fitbit Moderator

‎08-25-2019 05:07 - last edited on ‎08-26-2019 07:50 by Fitbit Moderator

Woke this morning and went to check my sleep status last night. No sleep tracker on my dashboard nor does it say it is available to add. Also all my steps on every previous day now say 1290. So basically my history has been wiped and I no longer have option for sleep tracking. Needless to say I wasn’t super loving the updated dashboard and now I am incredibly displeased with all things FITBIT!! Time for an Apple Watch 

 

 

Moderator edit: updated subject for clarity

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‎08-26-2019 07:53 - last edited on ‎12-25-2024 10:59 by Fitbit Moderator

‎08-26-2019 07:53 - last edited on ‎12-25-2024 10:59 by Fitbit Moderator

@CBG69 Welcome! It's great to see you around! 

Let me help you with your missing data. This may happen when you remove your device from your account. Please set it up again by following these instructions so you can view your data again.

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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