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Half of the watch Is working app wise

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‎12-02-2019 10:21

‎12-02-2019 10:21

New watch 

not receiving half of my text 

no call alert. Calories are not up to date even if I’m the cell app. No alerts for water intake as programmed.

im pretty upset for the price we pay 

anyone have tips I have the versa lite and need to update my cell to next version (now at 12.3.4)  tkx

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3 REPLIES 3

‎12-02-2019 11:22 - edited ‎12-03-2019 11:44

‎12-02-2019 11:22 - edited ‎12-03-2019 11:44

Hello and welcome to the Fitbit Community @Steffgee 

Thank you coming to the community with your question and congratulations on your purchase of your Versa Lite. I understand your frustration with not receiving your notifications at this time. Currently notifications are an issue that the Fitbit Team are indeed working on and hopefully a fix will come out soon. Please view this thread here for settings updates, tips and possible solutions that may work to get your notifications working: https://community.fitbit.com/t5/iOS-App/Stopped-seeing-notifications-after-updating-to-iOS-13/td-p/3...

Although it’s a personal choice but I would strongly suggest updating your current iOS device. Doing so may resolve some of the issues (not notifications) that you are experiencing. Can you let me know what your current iOS device model you are using? (Example: iPhone 6 Plus, iPhone XS)

😃Please keep me posted 

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‎12-06-2019 07:15

In response to SunsetRunner

‎12-06-2019 07:15

Good morning

thank you for the reply 

i own a iPhone 6 and am planning on changing to an android (Samsung) are there less problems with Samsung vs iPhone or should I get another iPhone that I hate lol 😂 thank you 

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‎12-06-2019 10:35

In response to Steffgee

‎12-06-2019 10:35

Hello again @Steffgee 

Interesting question.....🤣 Here’s my confession: I have a Samsung Android phone. I love mine and I find them extremely reliable and long lasting. I recently just replaced an android that I had for almost 7 years with another Android. But I view my Fitbit App on my iOS iPad simply because it’s easier on my vision to have a larger screen to interact with. 

😃 I hope that answers your question 

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