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04-29-2019
17:58
- last edited on
04-30-2019
08:54
by
MarcoGFitbit
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04-29-2019
17:58
- last edited on
04-30-2019
08:54
by
MarcoGFitbit
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The instructions to set an alarm up on the mobile app don’t match what’s on the dashboard I don’t have the option to press + to set an alarm ?
Moderator Edit: Clarified Subject.
Answered! Go to the Best Answer.
07-19-2020 07:33
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07-19-2020 07:33
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@SunsetRunner Yes, I did press the side button to get back to the clock face. That still didn't work.
I figured it out. Once you select the time, then pick the day or repeat days for the alarm. Then scroll down to the check mark. Then PUSH AND HOLD the check mark for a couple of seconds. When you release, your alarm time should appear (if you have multiple alarms, then the list of alarms will appear). To then edit or delete an alarm swipe left on the time you want to edit and the word edit will appear. Click on edit to change or delete (using the trash can icon) that alarm time. No need to push the side button repeatedly to get back to the clock face.
This seems so simple for Fitbit to spell out, especially with such a dumb change. This was not intuitive. What was wrong with setting the alarm from the app like the Charge 3?

08-05-2020 21:44
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08-05-2020 21:44
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So much more difficult to do now compared to using the mobile app which was so easy.
Do you know if we can roll back to the previous version?
08-16-2020 06:21
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08-16-2020 06:21
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It appears to need this procedure EVERY. SINGLE. DAY.
why won’t the alarm repeat on a regular basis? That was an option before this last update.

08-16-2020 06:59
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08-16-2020 06:59
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@Dontfixwhataint you can set alarm repeats on the charge 4.
1. After setting the alarm time, swipe up, and tap Repeats
2. You will see the ability to select Everyday, or pick individual days.
3. Pick your day or days, and then hit the back button.
4. You should see the alarm is on, and what days selected for repeat.
5. Hit the back button 2 more times to get back to the start screen.
08-16-2020 07:21
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08-16-2020 07:21
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Thanks JerryW33 that appears to have been the solution.
09-17-2020 09:49
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09-17-2020 09:49
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I have looked on my phone and cannot find account when logged into fitbit.com. I read somewhere that it may be necessary to add an app to the fitbit. Is that so? I have a charge 3.

09-17-2020 11:36
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SunsetRunner
09-17-2020 11:36
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@Danni.0911 - My instructions were for the charge 4. In order to set an alarm on the charge 4, you have to do it from the device itself, not the app. If you do not have charge 4s, then please let me know which Fitbit device you have, and which phone you sync to. I’d be happy to give specific instructions for your specific set ups.
09-17-2020 11:40
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SunsetRunner
09-17-2020 12:39
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09-17-2020 12:39
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Thanks but there is no alarm clock on the Fitbit. You say ALSO and thus I need a Fitbit App on this phone. None of the instructions I have read work. monty@knight-olds.me

10-03-2020 13:27
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10-03-2020 13:27
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That's all well and good. But the instructions on the website, from fitbit, say that you CAN do it from the app. So the "instructions" should be corrected!
H.

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