06-26-2018
15:10
- last edited on
07-02-2018
12:23
by
FerdinandFitbit
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06-26-2018
15:10
- last edited on
07-02-2018
12:23
by
FerdinandFitbit
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How does a person delete old notifications from the app? I have notifications going all the way back to March when I first got my Fitbit. There seems to be no way.
Moderator edit: Updated subject for clarity
Answered! Go to the Best Answer.

03-07-2020 12:22
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03-07-2020 12:22
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There is no way I’ll consider their premium package if they can’t fix this simple problem!!!

04-01-2020 11:59
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SunsetRunner
04-01-2020 11:59
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04-01-2020 11:59 - edited 04-08-2020 10:59
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SunsetRunner
04-01-2020 11:59 - edited 04-08-2020 10:59
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Hold onto each each message or notification then delete
04-01-2020 13:58
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04-01-2020 13:58
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Appears they finally fixed it with the latest update.

04-01-2020 15:07
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04-01-2020 15:07
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When I swipe right, the screen switches from Notifications to Messages.
Luke27

04-01-2020 15:48
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04-01-2020 15:48
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When I wipe right it goes back to messages. Not fixed on my app.

04-01-2020 15:54
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04-01-2020 15:54
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Hold down the three dots and it will give you an option to delete. At least on my phone it did.

04-01-2020 16:11
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04-01-2020 16:11
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04-01-2020 16:39
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04-01-2020 16:39
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highlighted, but no options are available.
Luke27

04-02-2020 06:33
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04-02-2020 06:33
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ability to delete, if you haven't tried both directions yet in your new
version, do try that. And hooray for finally completing the feature for at
least one device, Fitbit!
04-03-2020 05:21
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04-03-2020 05:21
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Thanks!
the latest version of the software finally allows us to delete!

04-08-2020 10:58
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SunsetRunner
04-08-2020 10:58
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04-08-2020 11:00
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SunsetRunner
04-08-2020 11:00
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07-20-2020 20:32
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07-20-2020 20:32
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Same here. I have notifications going back to 2017. I have had 2 different Fitbit in that time. They won't drop off.

02-27-2021 13:42
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02-27-2021 13:42
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IT'S 2021
I STILL HAVE ORPHANED NOTIFICATIONS FROM 2017/2018
PLEASE FitBit Devs... Do something. We have asked for a long time and many of us still have this problem.
Those of us who are complaining about THREE+ YEAR OLD NOTIFICATIONS are literally your most loyal users. We're still here. Have been for years.
Do us a solid and fix this. Please.

02-27-2021 14:20
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02-27-2021 14:20
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Hey Jade - I had the same problem as you! I have been a Fitbit user since 2012! I'm on my 4th tracker/smartwatch. My previous Fitbit was a Charge 2, and for the life of me, I could NOT get rid of notifications and message way back to 2017 and I was one of the first to complain. I got a Versa 3 for Christmas, and there's been a couple of updates. When I went into Notifications to see if there STILL was any way to get rid of the 93 notifications - well, beside each notification on the left hand side was a circle with 3 dots. I clicked on that, and lo and behold, the option to delete was there. And I went through them all and GONE! WOOHOOO.....also, I noticed I had a couple of new messages, well, as someone else pointed out, you can swipe the item left or right - not sure - and it will delete it. Maybe uninstall and reinstall your Fitbit, or simple check for updates, and this could help. It IS possible now, but I'm not sure which tracker you have - if it's older and if that is even the issue - perhaps not as upgrades should be consistent because it's the APP, not the tracker. Anyhow, good luck, keep the faith - you can do it! Let me know if it works, eh? (yep, I'm in Canada)
02-27-2021 14:48
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02-27-2021 14:48
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Thank you! The three dots does now bring up a DELETE option.
However, FitBit... 2 or more notifications per day for about 18 months... That's an insane number of clicks.
I really need FitBit to just purge 2+ year old notifications or at least allow me to select a bunch then delete.
Doing it this way will make me insanely angry lol

02-27-2021 14:51
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02-27-2021 14:51
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Oh I KNOW - it's a LOT of clicks - BUT, guess what - THEY'LL ALL BE GONE forever!!!! It'll make you so happy. Just put something mindless on a screen and watch while you do it. You'll be done in no time:)
03-03-2021 21:36
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03-03-2021 21:36
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Update...
On the Android app for a Samsung Galaxy, the app crashes after ~12 deletions.
- Requires a forced app stop.
- After a few of those, you'll likely have to reboot.
- I have not tested clearing app/db cache. Only restarts and reboots.
TIP
Deleting items in order seems to slow down the crash frequency.
03-04-2021 17:00
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03-04-2021 17:00
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Hi n1njade! OMG - so I was able to delete all my notifications all the way back to 2017! ORIGINALLY. I don't know if you discovered this yesterday, but I sure did. Fitbit App was down - server issue yesterday morning. It was NOT good; read it in my google newsfeed. Once I shut my phone down - I use a Samsung Android phone as well - and restarted it, my Fitbit app was back. However, along with my app being back - all my Freaking notifications were back as well - from 2017! OMFG! I have started to delete my notifications again.....but after that server issue, I'm not sure if I'm the only one that suffered from the reappearance of all my DELETED notifications. I did not suffer any crashes after 12 deletions. I just keep plugging away one by one, and I know they will be all gone again. Jeesh. Fitbit get your sh*t together! Please.
