10-22-2017 08:18 - edited 10-28-2017 09:53
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10-22-2017 08:18 - edited 10-28-2017 09:53
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Online is says I can set up Fitbit MobileTrack on the iOS app, and I wanted to use it while my Blaze was charging, but I can't find it anywhere!
As you can see, the option is missing!!
Answered! Go to the Best Answer.

Accepted Solutions
11-02-2017 02:49
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11-02-2017 02:49
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@HyperNinjaZX The iPhone 5c is a "Supported Device" for the app, but if you use the Supported Devices help page and go one more click to see the features available on a 5c, you will see that Mobile Track is not included. The 5c does not have a compatible motion co-processor.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
10-22-2017 10:18
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SunsetRunner
10-22-2017 10:18
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Do you have an iPhone 8? Sadly, MobileTrack is not available for the new phones yet. You can follow this thread for staff updates on availability.

10-24-2017 17:54 - edited 10-28-2017 09:56
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10-24-2017 17:54 - edited 10-28-2017 09:56
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No, iPhone 5c (iOS 10)

11-01-2017 19:53
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11-01-2017 19:53
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All I want to know is if its even available on the 5c, or is it a glitch/bug

11-02-2017 02:49
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11-02-2017 02:49
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@HyperNinjaZX The iPhone 5c is a "Supported Device" for the app, but if you use the Supported Devices help page and go one more click to see the features available on a 5c, you will see that Mobile Track is not included. The 5c does not have a compatible motion co-processor.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
11-03-2017 19:59
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11-03-2017 19:59
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Ok, thanks!

