help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

My Fitbits will not sync with iPhone

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-06-2017 16:43

‎07-06-2017 16:43

My Blaze, Charge hr and charge 2 will not sync with iPhone 

Best Answer
0 Votes
1 BEST ANSWER

Accepted Solutions

‎07-07-2017 12:00

‎07-07-2017 12:00

Thanks for visiting the Community @Teddi3 @Babijezzi! 

 

It's a shame to hear that your experiencing this inconvenience, let me help you. As a first step I recommend performing the restart 2 or 3 consecutive times, if the issue persists I recommend following the Syncing Troubleshoot for iOS devices and keep an eye on it. 

 

Let me know how it goes! 

Magin | Community Moderator, Fitbit

If you find something helpful, give it a vote and don't forget to mark it as an Accepted Solution!

View best answer in original post

Best Answer
0 Votes
3 REPLIES 3

‎07-06-2017 21:20

‎07-06-2017 21:20

Today my Fitbit one won't sync with my iPhone either

Best Answer
0 Votes

‎07-07-2017 12:00

‎07-07-2017 12:00

Thanks for visiting the Community @Teddi3 @Babijezzi! 

 

It's a shame to hear that your experiencing this inconvenience, let me help you. As a first step I recommend performing the restart 2 or 3 consecutive times, if the issue persists I recommend following the Syncing Troubleshoot for iOS devices and keep an eye on it. 

 

Let me know how it goes! 

Magin | Community Moderator, Fitbit

If you find something helpful, give it a vote and don't forget to mark it as an Accepted Solution!

Best Answer
0 Votes

‎07-08-2017 09:37

In response to MaginB

‎07-08-2017 09:37

If i have three trackers and one phone, with non of the trackers syncing i would look at the point in common, the phone. A restart or possibly a complete shutdown of the phone would be my first option. 

Best Answer
0 Votes