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My Fitbits will not sync with iPhone

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‎07-06-2017 16:43

‎07-06-2017 16:43

My Blaze, Charge hr and charge 2 will not sync with iPhone 

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‎07-07-2017 12:00

‎07-07-2017 12:00

Thanks for visiting the Community @Teddi3 @Babijezzi! 

 

It's a shame to hear that your experiencing this inconvenience, let me help you. As a first step I recommend performing the restart 2 or 3 consecutive times, if the issue persists I recommend following the Syncing Troubleshoot for iOS devices and keep an eye on it. 

 

Let me know how it goes! 

Magin | Community Moderator, Fitbit

If you find something helpful, give it a vote and don't forget to mark it as an Accepted Solution!

View best answer in original post

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3 REPLIES 3

‎07-06-2017 21:20

‎07-06-2017 21:20

Today my Fitbit one won't sync with my iPhone either

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‎07-07-2017 12:00

‎07-07-2017 12:00

Thanks for visiting the Community @Teddi3 @Babijezzi! 

 

It's a shame to hear that your experiencing this inconvenience, let me help you. As a first step I recommend performing the restart 2 or 3 consecutive times, if the issue persists I recommend following the Syncing Troubleshoot for iOS devices and keep an eye on it. 

 

Let me know how it goes! 

Magin | Community Moderator, Fitbit

If you find something helpful, give it a vote and don't forget to mark it as an Accepted Solution!

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‎07-08-2017 09:37

In response to MaginB

‎07-08-2017 09:37

If i have three trackers and one phone, with non of the trackers syncing i would look at the point in common, the phone. A restart or possibly a complete shutdown of the phone would be my first option. 

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