help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

MyFitnessPal not syncing with Fitbit app

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎04-12-2017 19:23

‎04-12-2017 19:23

I have tired EVERYTHING! My Fitbit Charge 2 and the app will not sync with the MyFitnessPal app I have on my iPhone.  I have revoked access and reconnected it three times and each time I had no success.  On the MyFitnessPal app it will say that I have the FitBit app connected, but there is no evidence of any communication between the two apps - none.  This is becoming SO frustrating as I have been looking forward to using both apps and the tracker to gain results in weight loss.  I am really at a loss on what to do, can anyone help me???

Best Answer
3 REPLIES 3

‎04-13-2017 06:40

‎04-13-2017 06:40

Hi there, @Iron_Will1. How frustrating for you! Here is a link to the Fitbit MyFitnesPal Help Page. It also includes a link to the MyFitnessPal help page. Hopefully this will help you resolve the problem. 

Best Answer
0 Votes

‎04-13-2017 06:42

‎04-13-2017 06:42

Hi there, @Iron_Will1. How frustrating for you! Here is a link to the Fitbit MyFitnesPal Help Page. It also includes a link to the MyFitnessPal help page. Hopefully this will help you resolve the problem. 

Best Answer
0 Votes

‎04-13-2017 08:19

‎04-13-2017 08:19

I'm having the same problem.  Everything was fine until about a week ago.  Now I have to fiddle around with the Charge 2 and iPhone and Mac every day to get it to sync.  I'm just tired of it, and it just doesn't seem to be worth the effort.

Best Answer