New Dashboard Concerns

[jbk51691]

Is there anyway to return back to the old dashboard? This new one is not useful to me at all. I loved seeing my steps on it. Now all I see is a summary for the week and a chart etc. Too much looking to find info quickly.

Moderator Edit: Edited thread title.

[Jenpet3]

So I have gone into my advanced settings and I do NOT have the option to go back to my old dashboard
I actually never requested to be changed to the new one
It's very strange as my mother sitting next to me went through the the same steps and was able to change back ? Why can't I?

[alr3]

How do I change the app dadhboard back to the far -more-user-friendly "old" (i. e., yesterday's) dashboard. This new presentatin is worthless on an iPhone screen, and I very specifically did not change to it before when it was "previewed."

[JT1931]

Likewise.. It's awful!

[SteveH]

@alr3 I'm sorry but there is no longer an option to use the old dashboard

[Topcat797]

I agree. The design and colors are poor choices. I cannot customize it to suit what I want. I would like The old dashboard back. I'm all for change when it's an improvement, but the new dashboard is a flop.

[warren4623]

I think it changed with the last update to take away the option of reverting back to the old dashboard. I recently got a new phone and downloaded the app on my iPhone and until 2 days a ago I was using the old dashboard. Now I have the stupid tile view and the option to change it back is no longer in settings. Please listen to your customers Fitbit and fix this.

[Rich_Laue]

When i read the main thread on the new dashboard i get the opinion that it is loved by many, yes there are a few kinks, like the sleep tile.. But... 

[SantiR]

@Wlendle Welcome to the Fitbit Community! There is a new version for the Fitbit iOS app (check @MarreFitbit's post to learn how to update it). It is version 2.26. If you update, be aware that it will be no longer possible to change back to the old dashboard with this new update. It was released on Aug 17th! @LisaJ.

Hope this helps! See you around! 

[Dsroyall3]

Don't like the new dashboard. How can I get back to the old one?? The option to go back in account is no longer there.😩😩😩

[RobertoME]

Hi there @DKRoc, @pnorthon001, @DLF-PDX and welcome aboard to our Community @SunsetRunner. I can understand your point of view and the feedback about the new Dashboard. I have to say the first time I used it, felt kinda weird but I got used to it. Note this change was planned several months ago due to a large feedback from users as @Rich_Laue mentioned here. Now this new Dashboard is permanent and unfortunately is not way to revert back to the old one.

Nonetheless the product team  are constantly striving to improve Fitbit products and services, and we very much appreciate all of the input we receive from our users. 

The way the new Dashboard works has not changed too much only for a slightly modifications besides the design. Now instead of having separate tiles, these are gathered now in one master tile, but if you tap on each of the stats it will display individually the breakdown of each one as it was with the old one.

I really sorry I could not do anything for you about this change, but if you have more questions let me know.

As always see you around and stay awesome. I really appreciate the feedback.

[SunsetRunner]

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@Dsroyall3 wrote:
Don't like the new dashboard. How can I get back to the old one?? The option to go back in account is no longer there.😩😩😩

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Hi @Dsroyall3

Merged your post, posted previously in the Surge section with this thread in the iOS section regarding the new dashboard.

It's not possible to revert back to the previous dashboard. Feel free to read the other posts in this thread.

[marshwatcher]

I do not like the new dashboard and I do not want it on my iPhone or my iPad or my laptop.  Now I can't get the old dashboard back on my iPhone.  The new one just came up without my asking for it.  I am so frustrated by this that I am thinking about buying a Garmin wrist monitor.  You should have more respect for your customers.

Moderator Edit: Format

[LisaJ.]

Thank you for the update and the info!

Lisa

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[abusyb]

My Fitbit app just forced me to go to the new dashboard and I hate it!! The new dashboard sucks! It doesn't do the progressive color change to help you with your daily progress and motivation, the old dashboard was so much better, bring it back!!

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@marshwatcher wrote:

I do NOT like the new dashboard and I DO NOT WANT it on my iPhone or my iPad or my laptop.  Now I can't get the old dashboard back on my iPhone.  The new one just came up without my asking for it.  I am SOOOO frustrated by this that I am thinking about buying a Garmin wrist monitor.  You should have more respect for your customers.

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[lcynicl]

Sorry pal, this change will drive many of us away from Fitbit, not because it is necessarily so horrible (which it is), but because Fitbit would not listen to its customers.  

[hah424]

I don't want to tap on each individual tile to get previous data. If I swipe left to look at last Tuesday, last Tuesday's data should be there. This is an intuitive assumption. So, I agree, the new dashboard is garbage.

[tial]

Can't stand the circles & the layout of the "new" dashboard. Phone did an auto upgrade for the fitbit app & now I'm stuck with something I DO NOT WANT and have ZERO desire to use (or see). At this point I'll either be switching to another fitness platform or just using the dashboard to input sleep & that's it.

Edited 8/18/2016 @ 246P: I did find a feature request to keep the previous one or allow us to choose which one we want. Perhaps complaints there will be listened to.

https://community.fitbit.com/t5/Feature-Requests/Allow-user-to-keep-original-dashboard/idi-p/1516575

[Dsroyall3]

The update went automaticly! I cant track my runs now😩😩

[Anonycrom]

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@RobertoME wrote:

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So if we use the arrow to move back to a previous day, by design you are NOT showing us all of our data from that previous day?

Do you realize how silly that sounds? Why would we take the time to scroll back to a previous day if we didn't want to see that day's data?! If I go back to last Thursday I want to see my sleep from last Thursday, not last night. It makes no sense.

As stands, in order for us to get a complete picture of a previous day we have to scroll back to that day, take note of the data on the top tiles, and then click into each individual lower tile and then find the day in question in each of those. I can't think of a more user unfriendly design decision.

[Jenlorelle]

@Anonycrom isn't it awful! I want to look at calories in vs. out for each day, not for the current day!! I have to go back and go into two different times just to get one bit of info. As you said, why would I go back and look at Monday if I wanted to see half Monday- half Thursday data. Other than that, I could care less about the interface- tiles, squares, bubbles, whatever. But Fitbit really missed the mark on this unnecessary nonsense. Leave well enough alone and direct company resources at making the charge HR better at standing up to use in the water. Who's with me?! 😬