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KateFitbit
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- last edited on by
KateFitbit
Fitbit Update 5/25/2017
Thank you for taking the time to share feedback. I can assure you the comments have been and continued to be reviewed and shared with our iOS team.
As a reminder, I'm including our help article on the Fitbit app here.
Overwhelmingly, recent posts share the sentiment of no longer being able to revert back to the original dashboard and not having the option to choose. At this time there are no plans to revert access to the old Dashboard, but we always appreciate feedback on how to improve our app.
As a reminder, Please remember to keep your posts respectful and on-topic, per our Community Guidelines. This thread will be better for everyone as a constructive conversation.
Fitbit Update 8/17/2016
Beginning with version 2.26 of the Fitbit app for iOS, the new Fitbit app dashboard with an updated look is now fully implemented. You can no longer return to the old design. We're constantly striving to improve Fitbit products and services, and we appreciate all of the feedback we receive from our customers.
You can find information about the new app dashboard and how to start using it by clicking here.
Fitbit Update 5/25/2016
I'm very pleased to announce that iOS users who have updated to version 2.23 of the Fitbit iOS App are now able to opt-in to use a preview of a new design of the Fitbit iOS dashboard!
One of my favorite features for this new dashboard preview is the quick log button in the bottom-center of the iOS App. This feature allows users to quickly: track an exercise, log food, log sleep, log water, send a friend request, scan a food barcode (if you are using the US food database), log their weight, or set an alarm.
Users can opt-in to use the new iOS dashboard design by:
1. Updating to version 2.23 of the Fitbit iOS App, click here to be redirected to the iOS App Store.
2. Click the Account button in the bottom right-hand corner.
3. Scroll down and click the Advanced Settings button.
4. Toggle the Preview New Dashboard button at the top of the page on.
Click here for more details and let me know if you have any questions!
Moderator Edit: Edited thread title.
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Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
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Hi, that's right, the Android Beta doesn't allow the same features as IOS.
We're posting in the Android forum about these features and the Mod there promises to pass on suggestions while it's still in testing so do take a look and add your views 
Helen
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@PureEvil
You're not getting it at all...
>I think we can all agree that 'easy to read' is a bit like saying 'beautiful'
No you're wrong. There are objective factors which allow the eye to naturally have an easier time reading text. This includes having text in a linear pattern, large font, bold font, and simple font style (no cursive or handwritten).
The first issue that makes it difficult to find data quickly and easily is the flow of the app. The old dashboard everything was linear, the eye only traveled up and down the page, not side to side. On the new app, the eye goes all over the place, up and down, side to side, in circles. It makes it very difficult to locate words and numbers.
With the exception of the very top circle, the rest of the fonts are significantly smaller making it more difficult to read. On the old dashboard the font was bigger, and uniform throughout making it very easy to read. Not to mention there are 3 different sized fonts. A general rule of thumb for any publication is to stick with 2.
The third reason the new dashboard is more difficult to read is because the different sized ICONS are a huge distraction. On the old dashboard the icons were all in straight line on the edge of the screen and all the same small size. On the new dashboard the huge to small to medium sizes are not uniform and force my eye to look at the icon (on top) first, but they are also scattered all over the place making my eye jump from side to side and all over the place.
>That's right. The older dashboard it's bigger (longer) than the newer one... not by much, but still. I trust that puts to rest any more debates about the newer dashboard taking up more room. It doesn't.
I think you have a very difficult time understanding this simple concept. You can only see so much on your cell phone screen. The images I have up are what you see on a single page. No one cares how much it takes to scroll to the bottom. That's not the issue here. The issue is that the old dashboard utilized the ENTIRE screen efficiently. It displayed 6 pieces of information nearly seemelessly without cutting off a block in the middle (for the majority of users. IIRC there were a few handles who did have the bottom piece cut off). With the new dashboard you still only see 6 pieces of information, and a big chunk of the bottom of your screen isn't utilized. There are only 2 tiles that you can view properly. The bottom 2 tiles are hidden and therefor not functional. Since you can't move tiles into the top sections, this takes away functionality because you can only PRIORITIZE and CUSTOMIZE 2 tiles. On the old dashboard you can customize ALL 6 rows.
As you can see, the red box is much bigger on the old dashboard. There is less wasted space. On the new dashboard, the dashboard has a lot more wasted space. The tiles are way too big. The purple shaded areas are where I feel the designers could optimize that space. On the old dashboard I agree the model took up too much space and looks better on the new dash. However, the huge icon no the new dashboard is unecessary is it serves zero purpose in telling us any information. The shaded area at the bottom are the 2 icons we cannot see and thus are useless to display on the page.
The old dashboard could display 2.5 rows of data whereas the new dashboard can only display 2 because it's so big with excess padding and empty space.
Also, in your screenshots the reason the new dashboard looks shorter to you is because you left out a lot of features. You have no HR tile and the Hourly Activity tiles which would make the new dashboard automatically longer than the old dashboard.This is what it would look like if you have an extra row of tiles.
>In other words, you typically need to scroll less to get to the information that you want.
It's not about scrolling. It's being able to see information on 1 page at a single glance. Besides, since I can only customize the two large tiles I'M FORCED TO SCROLL MORE IN ORDER TO FIND THE PIECES OF INFORMATION THAT ARE ACTUALLY IMPORTANT TO ME WHICH ARE HIDDEN AT THE BOTTOM OF THE PAGE.
>Also, look at the two dashboard side by side, the tiled dashboard consistently shows the same information either further up or at roughly the same location.
Wrong. You have to look LOWER on your screen to find the information you want. On the old dashboard, the information started on the top 3rd of the screen making it easy to locate. On the new dashboard, the information STARTS in the 2nd third of the screen, forcing you to guess where "the middle" is in order to find your data. This make it much harder since the layout is not in a straight line, the eye goes in zig zags after the very first number of steps. You don't if you should look to the left, or the right, or down. It's all over the place.
>The new dashboard is fully customizable within each section
Wrong. Only the 2 tiles are customizable. The top tile is not customizable, you can only REMOVE info, but you cannot prioritize a different tile into that section. On the old dashboard EVERYTHING WAS CUSTOMIZABLE. You could move rows anywhere you wanted, or you could hide them, and if you didn't want to hide it you could make it less visible by moving it lower so it wasn't shown on the first glance.
> concede that it's slightly less configurable
It's not "slightly less" configurable. It was one of the core functionalities of the old dashboard that was extremely important to users. Some people put their HR or sleep tiles at the very top, and hid calories or active minutes because they soley bought the fitbit to improve HR or to track sleep, they didn't care about the exercise function. That's why it's so important to not only hide tiles but also to where you want them so that you can personally tailor the best fitbit experience to your own personal goals and needs. It's absolutely digusting that you don't see the fundamental issue here. Not every person bought their fitbit to serve as a pedometer.
> On my original screenshots, that was right around the active minutes bar on the old dashboard.
This is a joke right? You realize that cutting off at the BOTTOM after text is clearly visible isn't the same as cutting off an entire tile with zero information visible??
>With the exception of the smaller circular gauges, the text on the new dashboard is actually larger than
You clearly have no idea what you are talking about, and have lost credibility in your post. The largest font size on the new dashboard (steps) is the same font size as the old dashboard. After (steps) the font sizes become significantly smaller as I have already demonstrated in this screenshot:
>And I'll point out that among the top five stats, you can designate which one gets top billing that that one does use larger text.
On the old dashboard ALL OF THEM GOT LARGE TEXT which made it super easy to read. The new dashboard is a DOWNGRADE in the mixed bag of font sizes.
>You mention that you want to check your stats while you're running or exercising and proceed to point out that the text is too small on the dashboard (which as I have demonstrated above, it's not).
I already demonstrated that it is smaller. 10 floors is clearly smaller than 34 floros, unless you have impaired eyesight. The text on the tiles doesn't matter because those do not change via bluetooth, with the except of the HR tile. The rest don't change. They don't need to be seen. 10 floors, calories burned, active minutes, miles are the ones that change. And those are smaller and more difficult to read when I'm running or biking and the phone isn't steady. The old dashboard was easy to read because of the large text on all the numbers. I could even read it clearly on a bright sunny day.
>I do care about how many times I've exercised this week and that is more important than what I actually did (because when I do work out, I do a very similar workout),
Most people don't care that they exercised because they KNOW they exercise 3-5 times a week. Most people care about HOW their exercise impacts the rest of their stats. Without displaying this information on the Track Exercise tile like the old dashboard did, users are forced to flip back and forth between screens to figure out this data. For example I want to know why my steps were higher, why my calorie intake was higher, and why my resting HR was higher a few days ago. On the old dashboard all I had to do was go to that day with a few taps of my finger and do a single glance at my screen (my old dash had Track Exercise row in place of Active Minutes). **Active Minutes does not reflect exercise, it only reflects continuous walking for 10+ sustained minutes or something like that.** On the new dashboard I have to (1) Tab into the day I'm looking at. (2) Scroll down to tile #3 (3) Click the tile (4) Scroll down to locate the date I exercised (5) Choose the correct exercise (6) Click on the exercise and scroll all the way to the bottom to figure out how many calories that exercise burned. 5 steps to find your exercise is a HASSLE. Not to mention I cannot compare my days by a single glance like I could on the old dashboard by tabbing back and forth. I'd have to go back to the main home dashboard and do the process ALL over again if I wanted to compare a separate day. The new dashboard completely took away the functionality of being able to compare stats like you could on the old dashboard.
> So on the old dashboard you got more details about your last workout, but didn't get the number of workouts that week.
You got it if you clicked the tile. It was always displayed at the very top of the screen in a huge icon. On the old dashboard you didn't have to go searching for it like we have to go searching for old workouts now on this new dashboard. Right now the # of exercises you did in the week is repeated TWICE. Once on the dash and once on the exercise page. It is reduntant information. While for people like me, the basic functionality is reduced and makes us jump through more hoops just to find the data we're looking for.
>Now, I normally don't track the incoming or burned calories as carefully as other folks do (or at all in my case). So to that I really can't speak about the workflow on how to accomplish that...
This feature has been completely removed on the new dashboard. A lot of people have trouble with basic calories in vs calories out. Fitbit is a huge weight loss tool, and removing the row that tells you how many calories you have left to eat removes a HUGE aspect of functionality for so many people. There is also no way to see your food budget on the home screen like you could on the old dashboard. The new dashboard makes calorie counting a bigger hassle, and removes the functionality of a core feature to many customers.
And one of the absolute biggest problems with the new dashboard is that it mixes old information with new information. If I change days, the bottom tiles stay the same. When I am viewing June 12, 2015 I do not want to see what I ate TODAY and how many hours I slept TODAY (October 8, 2016). I huge functionality on the old dashboard was being able to see all the different pieces of information for each day. The new dashboard lost that functionality. The new dashboard forces you to click each individual stat to view the history ONLY FOR THAT STAT. This is useless to me because it forces me to tab into 5 individual stat histories and write those stats down if I want to compare them on different days. There's no point in even opening the dashboard. Might as well just keep an excel spreadsheet on my computer for this purpose.
The bottom portion becomes utterly useless and loses its function for any purpose other than seeing it for "TODAY".
> have five circles and I can move them in any order I choose. I have two tiles I place on the top which are most useful, that gives me seven stats I can monitor with one glance.
You're missing the point completely. I don't care about the tiles at the top. I only care for 3 of them. I care for 4 of the tiles at the bottom that CAN'T BE MOVED TO THE TOP on the new dashboard. On the old dashboard you could move ALL the tiles, if you wanted water and sleep at the very very top you could do that. On the new dashboard I can only display 2 of the bottom tiles. I still want to view my mileage and active minutes, but I don't want to view it at the very top. I'm FORCED to disable it because I don't want it to be visible, forcing me to jump through extra clicks to get that information. I want to view HR at the top but I can't. I want to be able to view HR, intake, track exercise, and sleep at a single glance, but I can't because I can only view 2 of those tiles and am FORCED to prioritize which 2 I prefer to see. On the dashboard I could see all the tiles I wanted in the order that I wanted.
PLEASE BRING BACK THE OLD DASHBOARD SO THAT WE CAN HAVE OUR EASY READABILITY, FULL FUNCTIONALITY AND FULL CUSTOMABILITY BACK!
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Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
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Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
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Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
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