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Not getting text notifications

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‎12-06-2019 07:46

‎12-06-2019 07:46

Just bought Charge 3, IOS/FItbit are all latest software levels. Disconnectected BT, turned on notification center, followed all the other steps. $145 for a **ahem**. 

Having to have the device connected to the charger to reset is a really poor design.

I'm beyond disappointed.....

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‎12-06-2019 11:01

‎12-06-2019 11:01

Hello and welcome @AA2 

I understand your frustration about the current notification issue. I can only suggest that you view and preform all the steps provided here in this thread: https://community.fitbit.com/t5/iOS-App/Stopped-seeing-notifications-after-updating-to-iOS-13/td-p/3... Any and all information pertaining to the notifications issue can be found there. I’m sorry I can’t provide you with any further information but what is posted there is the only information known about the situation.

 

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