Re: Notifications - Fitbit Community

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Notifications

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SunsetRunner

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I’m not getting notifications on my brand new Versa 2 even though I have everything on and have followed all the trouble shooting?

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4 REPLIES 4

Odyssey13

Diamond Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more

40913 3887 22947

Which phone do you have and is it on the list of compatible devices? click to see

Stepping in the U.S.A. since September 2013. Android 14

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SunsetRunner

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Thank you for your response! I have an iPhone 7 and it is compatible

Also made sure I had updated the software.

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Odyssey13

Diamond Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more

40913 3887 22947

I'll move this to the iOS area for more relevant responses. From what I've read, you need to have it set for "preview" to get the notifications.

Stepping in the U.S.A. since September 2013. Android 14

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SunsetRunner

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Ok thank you so much for you’re help!

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