Period tracker not working

[harriet-j]

Overnight the period tracking feature has changed to view only mode and won’t let me select the ‘I agree’ option to be able to track. 
I’ve tried restarting the app, restarting my phone and delete and re installing the app.

Would love any tips as this is a great feature I use

[QueenHex]

Even if i click agree it keeps backing me up to the main part. I cant log period. Or anything. Its only view only mode. 

[Lily21129]

My Fitbit app won’t let me edit my period and keeps me in view mode. If I  try to edit it it pops up with a message (screenshot attached) I tap I agree and it still won’t let me edit. Anyone having this problem? If so how do I fix it?!

Moderator Edit: Clarified subject.

[Paranormalfreak]

Is anyone else having issues putting in their menstrual dates? It keeps giving me this BULL CRAP! I click I agree and it takes me right back to the calendar I am getting ready to throw my phone across my room I started my period today

 

 

[BrittaEst]

Yes, noticed the same. Almost ready to cancel the subscription 😅

[Sierrao95]

Me too! I thought I was the only one guess not.

[Lisaaluu91]

Habe dasselbe Problem..

[Quoll]

I can't share my experience here (male; happy to have no period myself; but I empathise), however, you're not alone. There are other posts on the community, in addition to reports and discussion popping up on Reddit as we speak; including, but not limited to:

• https://www.reddit.com/r/fitbit/comments/1mnmvts/anyone_experience_not_being_able_to_edit_days_and/ 
• https://www.reddit.com/r/fitbit/comments/1mnwh1k/women/ 

No acknowledgement from Fitbit or moderators here as of yet. To others affected by this issue: keep sharing your experiences (to constructively help the developers fix this asap, naturally).

[Ahsatannatasha]

I’m having the same issue. No matter how many times I hit ‘agree’, it just stays in view only. 

[Jojoka]

Mine is doing exactly the same since yesterday, very annoying! And I will forget to log it if I don’t do it soon lol

[LZeeW]

Hi @Lily21129   I moved your post to the iOS forum.  There are many posts about this and all the screenshots are from the iOS version, indicating that it is an iOS app bug.

[Stevens16]

I’m having exactly the same issue- deleted and reinstalled app and it’s still happening!

[harriet-j]

Edited to add: my iPhone updated to iOS 18.6 last night could this have caused it? If so how do I troubleshoot it?

[Cmd92]

I am having the same issue, also iPhone with the new update. Unsure if that is related as well. Regardless, it’s the same issue, I try to update the log and it continues to ask me to agree to the predictions/etc and then kicks me back to the previous page. Also showing “view mode only”. 

[Smlew115]

I haven’t upgraded my ios and I am having the same issue. No amount of tapping the agree is changing the setting. Please fix it!

[ttashrin]

Same here 😞 

[Ms.S.]

Also experiencing the same issue. Please fix this as soon as possible!

[CCJones]

I’m having the same issue this morning all of a sudden. Won’t work no matter how many times I accept the terms.

[jchristo7430]

Same! I haven't update the app or my phone and it just suddenly went in to view only mode within the last few days. I switched to Google sign in, deleted and reinstalled the app, nothing has worked. I have selected 'I Agree' also and it won't accept it, it just keeps going back to have me agree again. This is the only feature that keeps me using this app, hopefully it is fixed soon!

[LLMB5]

I’m having the same problem too! I hope they fix it soon